Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erin Dimond

Stewart,TN

Summary

Highly motivated, customer-focused individual seeking any position with growth potential for a long future with your company.

Overview

16
16
years of professional experience

Work History

LMT

OSF Healthcare Saint Anthony Medical Center
Rockford, IL
05.2018 - 09.2024
  • Responsible for all daily operational procedures and policy implementation.
  • I was part of a team using Six Sigma strategies in the revitalization of the med spa to optimize revenue.
  • Led the maintenance of records of sales, inventory, and purchasing, and built long-lasting business relationships with vendors.
  • Composed and delivered educational workshops, showcasing the impact of relevant services that brought value and positive outcomes to clients and visitors.
  • Created a positive and supportive team environment by fostering open communication, problem-solving, and collaboration among team members.

LMT

Lynch Chiropractic Center
Rockford, IL
10.2011 - 07.2019
  • Directed personal injury rehabilitation department, following an individual plan of care.
  • Provided each client or patient with an efficient, yet empathetic, experience.
  • Well versed in cross-office training, i.e. Secure HIPAA-compliant environment, medical records firewall systems, insurance verification procedures.

Hospitality / Guest Relations

Radisson Hotel and International Conference Center
Rockford, IL
08.2008 - 05.2012
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Coordinated both political and corporate events with flawless execution and precise attention to detail.
  • Certified in Yes I Can corporate training, Basset

Education

LMT -

Rockfrod Career College
Rockford
05-2012

Guilford HS
Rockford, IL
01-1999

Skills

  • Critical thinking
  • Time management
  • Adoptability
  • Conflict resolution
  • Operational management and servant leadership
  • Point of Sale (POS) systems
  • Microsoft Office
  • EHR systems
  • CRM software
  • Data entry

Accomplishments

  • Graduated with Honors 2012
  • Numerous awards for volunteerism including Singer Mental Health event
  • Regular donator at corporate blood drives
  • Member of the Guilford Gainers 4-H club age 8-18

Timeline

LMT

OSF Healthcare Saint Anthony Medical Center
05.2018 - 09.2024

LMT

Lynch Chiropractic Center
10.2011 - 07.2019

Hospitality / Guest Relations

Radisson Hotel and International Conference Center
08.2008 - 05.2012

LMT -

Rockfrod Career College

Guilford HS

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Erin Dimond