Erin Nixon
Castleton
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Office & Estimating Administrator
Peter Luizzi & Bros. Contracting
Watervliet, NY
04.2018 - Current
- Answer & direct incoming calls for all companies.
- Great & Assist Vendors & customers at front desk desk & Notify staff when appointments have arrived.
- Handle Outgoing & Incoming Mail & Packages & Distribute Properly.
- Commute with vendors for office functions.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Order safety supplies
- Help Assist Accounts Payable Department with Filing, Scanning in Invoices to Foundation's & Attaching Invoices to Payments.
- Track & Deposit Incoming Checks using Bank Check Scanner.
- Review Bid Opportunities On Bidding Sites & Send to Estimators for review.
- Obtain & Prepare Bid Documents that are required in order to Bid on job for Estimators.
- Track & Maintain Estimating Folders
- Update & Manage Estimating Calendars & Distribute Weekly
- Track Addendums for jobs & update Bid Forms & Send Addendums to the Estimators.
- Request Bid Bonds for Bids from Bonding Company.
- Manage Estimating Email
- Prepare & Broadcast Bid Results
- Help Estimating Team Deliver Bids
- Manage Phone Account for all company cell phones and tablets
- Match up Credit Card Receipts and match up to Statements
- Managed daily office operations to ensure smooth workflow and daily office operations to ensure smooth workflow and efficiency
Claims Service Representative
Amica Mutual Insurance Company
Albany, Ny
05.2009 - 03.2018
- Provided customer service to customers.
- Answered and handled incoming calls.
- Managed auto claims by reviewing everything and determining who was at fault.
- Proceed payments on claims.
- Used computer programs like Microsoft and Microsoft Outlook and Microsoft Word to perform daily tasks.
- Used mail machine to process daily mail.
Coffee Host/ Cashier
Pilot
Schodack, Ny
07.2007 - 05.2009
- Provided customer service to customers
- Cashier
- Managed and kept coffee area stocked and organized
- Put away and organized merchandise
Sales Floor Team Member
Target
East Greenbush, Ny
06.2006 - 05.2007
- Provided customer service to customers
- Put away and organized merchandise
- Cashier
- Operated fitting room
Education
Partial Associate degree -
Hudson Valley Community College
05-2007
High school diploma - undefined
Maple Hill High School
Schodack, Ny06-2005
Skills
- 19 years of customer service experience
- Positive attitude towards learning new skills
- Determined to work hard and do my best
- Team player
- Document control
- Multi Tasking Abilities
- Attention to Detail
- Problem -Solving
- Self Motivation
- Reliability
- Proposal Preparation
- Attention To Detail
AWARDS
Sportsmanship Award - Amica 2011
Timeline
Office & Estimating Administrator
Peter Luizzi & Bros. Contracting
04.2018 - Current
Claims Service Representative
Amica Mutual Insurance Company
05.2009 - 03.2018
Coffee Host/ Cashier
Pilot
07.2007 - 05.2009
Sales Floor Team Member
Target
06.2006 - 05.2007
High school diploma - undefined
Maple Hill High School
Partial Associate degree -
Hudson Valley Community College