Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin O'Connell

Spring,TX

Summary

Dynamic and results-driven professional with extensive experience in the service industry, excelling in guest engagement and employee training. Proven ability to enhance team collaboration, leading to improved service efficiency. Seeking job opportunities that align with my long-term goals in the business world.

Overview

4
4
years of professional experience

Work History

Server and Event Ambassador

TopGolf
Spring, TX
06.2022 - Current
  • Coordinate corporate events.
  • Train new employees to perform duties.
  • Collaborate with other restaurant staff members to ensure efficient operations within the restaurant environment.

Cashier Trainer

Freddy's Frozen Custard & Steakburgers
Spring, TX
05.2021 - 05.2022
  • Identified opportunities for cross-training among staff members so that they could provide assistance where needed within the store environment.
  • Demonstrated how to use the point-of-sale system efficiently and accurately.
  • Provided feedback to cashiers on their performance, both verbally and through written evaluations.

Education

BBA - Business Management

University of Houston
Houston, TX
12-2026

Associate of Arts - Business

Lone Star College System
Spring, TX
05-2023

Skills

  • Guest Engagement
  • Suggestive Selling
  • Point of Sale (POS) System Operations
  • Employee training
  • Team collaboration
  • Time management

Timeline

Server and Event Ambassador

TopGolf
06.2022 - Current

Cashier Trainer

Freddy's Frozen Custard & Steakburgers
05.2021 - 05.2022

BBA - Business Management

University of Houston

Associate of Arts - Business

Lone Star College System

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