- Volunteering
- The Flute
- Yoga
- Skiing
- Travel
- Exercising
- Cooking
Erin O'Leary
Clarksville,PA
Summary
Dedicated, ambitious, and detail‑oriented freshman at Washington & Jefferson College with strong interpersonal instincts and a natural ability to make people feel comfortable. Skilled in customer service and retail environments, with a proven talent for resolving conflicts calmly, supporting positive interactions, and finding practical solutions under pressure. Eager to expand knowledge in teamwork, communication, and entrepreneurship while consistently delivering exceptional, drama‑free service.
Overview
5
5
years of professional experience
Work History
Waitress
Nemacolin Country Club
Beallsville, PA, USA
02.2025 - Current
- Managed large party and banquet-style service for weddings, golf tournaments, and private events.
- Assisted in setting up and breaking down banquet rooms.
- Maintained a welcoming atmosphere by helping guests feel comfortable, resolving concerns quickly, and smoothing over conflicts with professionalism.
- Collaborated with staff to solve service challenges efficiently during high‑pressure events.
- Provided exceptional customer service in high-volume dining environment.
Babysitter
Fredericktown, PA, USA
05.2021 - Current
- Created age-appropriate activities to support emotional, social, and cognitive development.
- Prepared meals and snacks, ensuring dietary restrictions and healthy choices were followed.
- Established consistent routines, including bedtime, meals, and playtime, to support structure, discipline, and parents' routines.
- Helped children navigate disagreements and emotional moments by modeling calm conflict resolution and creating a comfortable, supportive environment.
Waitress
Greene Cove Yacht Club
Clarksville, PA, USA
04.2025 - 09.2025
- Delivered attentive, friendly service in a high-volume dining environment, serving up to 20 tables per shift.
- Recognized by management for reliability, punctuality, consistently positive attitude under pressure, and good customer service.
- Handled guest concerns with patience and empathy, ensuring conflicts were resolved smoothly and guests left satisfied.
- Supported team members by offering solutions during busy shifts and maintaining a calm, comfortable environment for both guests and coworkers.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Washington & Jefferson College - Finance
Washington & Jefferson College
Washington, PA05-2029
Bethlehem-Center Senior High School -
Bethlehem-Center Senior High School
Fredericktown, PA05.2025
Skills
- Enthusiastic
- Energetic
- Respectful
- Hard‑Working
- Organized
- Team Collaboration
- Social Media
- Excellent Communication
- Problem‑Solving
- Conflict Resolution
- Customer Comfort & Support
- Solution‑Focused Mindset
Interests
Timeline
Waitress
Greene Cove Yacht Club
04.2025 - 09.2025
Waitress
Nemacolin Country Club
02.2025 - Current
Babysitter
05.2021 - Current
Washington & Jefferson College - Finance
Washington & Jefferson College
Bethlehem-Center Senior High School -
Bethlehem-Center Senior High School