Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Erin Owens

Clanton,Alabama

Summary

Current Health Insurance Broker and trained community health volunteer looking to bring several years' experience in the health insurance field to a new role. Dedicated to providing community education and enrollment assistance for Alabama's Marketplace, Medicare, Medicaid and CHIP programs.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Owner, Licensed Life and Health Insurance Agency

Peach City Benefits And Insurance
Clanton, Alabama
05.2018 - Current
  • Operated a 3-Producer Agent Life and Health Insurance Agency
  • Played a key role in assisting with applications for Medicaid, Medicare Savings Programs, CHIP, and Financial Assistance Programs.
  • Educated and advised consumers about available benefit plans and services, tailored to their individual needs assessment.
  • Successfully removed barriers to accessing affordable healthcare
  • Facilitated the coordination of health fairs and benefit events.

Licensed Pharmacy Technician

Rite Aid
Clanton, Alabama
06.2016 - 12.2017
  • Filled prescriptions accurately and efficiently while adhering to all relevant protocols and guidelines.
  • Assisted in resolving issues for customers and healthcare providers
  • Received Rite Aid's Customer Favorite Employee Award in 2017 for exceptional customer service.

Medical Interpreter

Self-employed
Clanton, Alabama
05.2008 - 05.2016
  • Served as an accurate language interpreter, enhancing clear and effective communication in clinical settings.
  • Delivered concise explanations of hospital policies and procedures catered to patients with limited English proficiency.
  • Enhanced culturally-sensitive communication between medical professionals and patients.
  • Increased the rate of patient follow-up appointment attendance by 50% in just one year.

Community and Project Volunteer

Chilton County Schools And Little League Sports
Chilton County, Alabama
08.2007 - 05.2016
  • Raised funds for school improvement projects.
  • Individually tutored students in Science and English.
  • Served as Secretary for the Clanton Tiger Blue Youth Football League's Board of Directors while overseeing activities for a 150-member non-profit Youth Sports League.

Trauma Technician, Patient Care

University Of Louisville Hospital Trauma Center
Louisville, Kentucky
05.1999 - 05.2004
  • Provided direct patient care within 442-bed Level One Trauma Center Intensive Care Unit and Emergency Room
  • Served as a liaison to facilitate effective communication between nurses, physicians, patients, and visitors.
  • Assisted with the preparation and maintenance of patient charts to document provided care
  • Effectively handled emergency situations with prompt and composed response.

Education

Troy University
Troy, Alabama
05.2023

University of Alabama, Continuing Studies
Tuscaloosa, Alabama
06.2018

Bachelor of Arts - Biology

Indiana University Southeast
New Albany, Indiana
05.2017

Samford University
Birmingham, Alabama
05.2008

Skills

  • Bilingual (Spanish) Medical Training and Terminology
  • Exceptional Spoken and Written Communication Skills
  • Client Needs Analysis and Individualized Solution development
  • Improvement of Health Outcomes and Reduction of Care Costs
  • Overcoming Barriers and Closing Gaps in Care
  • Reduction of Rural Health Disparities
  • Culturally Appropriate Communication and Education

Certification

  • Licensed Life and Health producer, Alabama
  • Member of Marketplace Circle of Champions
  • ACA Exchange & FFM Certification
  • Medicare and Medicare Advantage Certified
  • AHIP, MFWA, LIMRA, AML
  • Certificate TROY Community Health Worker Training

References

References available upon request.

Timeline

Owner, Licensed Life and Health Insurance Agency

Peach City Benefits And Insurance
05.2018 - Current

Licensed Pharmacy Technician

Rite Aid
06.2016 - 12.2017

Medical Interpreter

Self-employed
05.2008 - 05.2016

Community and Project Volunteer

Chilton County Schools And Little League Sports
08.2007 - 05.2016

Trauma Technician, Patient Care

University Of Louisville Hospital Trauma Center
05.1999 - 05.2004

Troy University

University of Alabama, Continuing Studies

Bachelor of Arts - Biology

Indiana University Southeast

Samford University

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Erin Owens