Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Erin Parker

Bradenton,FL

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hostess

Outback Steakhouse
04.2022 - Current
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High School Diploma -

Braden River High School
Bradenton, FL
05.2024

Skills

  • Guest Inquiries
  • Safe Work Practices
  • Interactive Communication Skills
  • Front of House Display Creation
  • Active Listening and Communication
  • Warm and Friendly
  • Hospitality and Accommodation

Certification

  • ServSafe

Additional Information

I am a very hard working individual who loves to help. I do anything and everything to help my family, friends, co-workers, and customers. I focus on courtesy, hospitality, excellence, and treating others as if they were my own family.

Timeline

Hostess

Outback Steakhouse
04.2022 - Current

High School Diploma -

Braden River High School

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Erin Parker