Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Erin Pearce

Hatfield,PA

Summary

Accomplished professional with over 10 years of leadership experience, and a strong background in strategic partnerships, customer service, and contract management. Proven ability to drive business growth, build lasting relationships, and optimize operations to ensure organizational success.

Overview

12
12
years of professional experience

Work History

Director, Strategic Partnerships

PeopleShare
Collegeville, PA
10.2021 - Current
  • Uncover government funding in new and existing markets.
  • Conduct outreach efforts, and deliver presentations to potential partners to forge new partnerships and agreements.
  • Negotiate OJT budget allocation with government partners.
  • Lead negotiations, review, and finalize contracts with partners to ensure mutually beneficial terms.
  • Work with company departments to monitor current programs and vendors, and discover comparable opportunities.
  • Design, implement, and manage departmental budgets.
  • Organize and attend community events to establish and nurture relationships with potential partners, expanding networking opportunities for the company.
  • Ensure the organization is maximizing available tax credits and grant opportunities.
  • Assist in the facilitation of inclusivity training in partnership with the Office of Vocational Rehabilitation (OVR) to promote employment fairness, and create accessible opportunities for individuals with disabilities and impairments.
  • Provided guidance, performance feedback, and professional development opportunities to ensure team members achieved both individual and organizational goals.

Senior Customer Service Representative

XPO Logistics
King Of Prussia, PA
10.2017 - 10.2021
  • Respond to customer inquiries regarding shipments, deliveries, tracking, and billing, ensuring timely and accurate responses.
  • Handled Accounts Payable and Receivable.
  • Assist customers with billing inquiries, including resolving discrepancies, and ensuring accurate invoicing for transportation and logistics services.
  • Developed training materials, provided one-on-one coaching, and monitored new hires' progress.

Lead Teacher

Family Worship Daycare & Preschool
Lansdale, PA
09.2015 - 12.2017
  • Classroom management and supervision.
  • Curriculum development and implementation.
  • Supervise and mentor assistant teachers and childcare staff.
  • Ensure the classroom environment adheres to health and safety regulations.

Store Manager

Plato's Closet
Montgomeryville, PA
06.2013 - 11.2015
  • Team management and scheduling.
  • Opening and closing of the store.
  • Directed store merchandising, ensuring displays were visually appealing, organized, and aligned with current promotions and seasonal trends, to maximize sales.
  • Inventory oversight.
  • Led regular staff meetings to communicate store goals and sales targets.
  • Managed cash handling, processed transactions, and reconciled sales receipts to ensure accuracy and compliance.

Education

High School Diploma -

North Penn Highschool
Lansdale
06-2015

Skills

  • Team Leadership
  • Negotiation and Contract Management
  • Market research
  • Customer service
  • Business Development and Networking
  • Data Entry
  • Community engagement
  • Administrative management

Accomplishments

  • Governors Achievement Award: Employer of Workers with Disabilities

References

References available upon request.

Timeline

Director, Strategic Partnerships

PeopleShare
10.2021 - Current

Senior Customer Service Representative

XPO Logistics
10.2017 - 10.2021

Lead Teacher

Family Worship Daycare & Preschool
09.2015 - 12.2017

Store Manager

Plato's Closet
06.2013 - 11.2015

High School Diploma -

North Penn Highschool

Similar Profiles

CREATE PROFILE
Erin Pearce