Erin Pelletier
Lewiston,ME
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new tasks and procedures. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Human Resources Clerk
Walmart Distribution Center #7014
11.2021 - Current
- Efficiently input data and run daily reports
- Respond to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Review employment applications to pre-screen and schedule tours/interviews as well as deliver friendly assistance with new hires throughout hiring process.
- Organize new employee orientation schedules for new hires
- Assist employees with signing up for benefits, applying for leave of absences, keying their yellow slips/pay premiums/payroll-related reconciliations in a timely manner.
- Process employee termination paperwork at direction of supervisory staff
- Complete personnel schedule changes/job changes in Workday as well as maintain employee efile records with required documents
- Employee engagement and maintain workplace culture.
- Enforcing company policies and procedures
Post-Closing Auditor
Residential Mortgage Services
10.2019 - 11.2021
- Completed post-closing quality control evaluations of originated mortgage loans to ensure all documentation requirements are met for on-time delivery to Investor.
- Communicate with appropriate parties to resolve any discrepancies in a timely manner.
Occupancy Specialist
Realty Resources Management
05.2018 - 10.2019
- Assists residents and applicants of housing programs with the goal of achieving maximum residency.
- Assess eligibility and collects required information, such as income, assets, and background checks
- Conducts annual recertification/audits to determine eligibility to renew leases.
- Provided information/customer service and maintained records.
Pricing Analyst
Mortgage Network, Inc.
07.2017 - 05.2018
- Carefully monitored market trends to ascertain best pricing for company's products.
- Monitored competitors' pricing activities to make effective decisions that would improve company revenue.
- Adjusted prices via pre-set schedules, supply management department costs and other factors on regular basis.
- Direct rate locking with Investors and State Housing Authorities
Post-Closing Auditor
Mortgage Network, Inc.
09.2016 - 07.2017
- Review and verify recorded documents, including notary acknowledgements, legal descriptions, and lien information
- Audit mortgage files for completeness and compliance to ensure all documentation requirements have been met for on-time delivery to Investor
- Worked with warehouse banks to manage shipment of collateral documents
Loan Specialist
OneMain Financial
02.2014 - 09.2016
- Assist with applications in person, over the phone, and online
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Offer and sell insurance loan products
- Cold-calling to previous borrowers to offer them new loan
- Conduct collection calls for delinquent accounts
Education
High School Diploma -
Lewiston High School
Lewiston, ME05.2000
Skills
- Effective Communication
- Task Prioritization
- Professional Demeanor
- Problem-solving abilities
- Adaptability
- Multitasking
- Continuous Improvement
- Relationship Building
Timeline
Human Resources Clerk
Walmart Distribution Center #7014
11.2021 - Current
Post-Closing Auditor
Residential Mortgage Services
10.2019 - 11.2021
Occupancy Specialist
Realty Resources Management
05.2018 - 10.2019
Pricing Analyst
Mortgage Network, Inc.
07.2017 - 05.2018
Post-Closing Auditor
Mortgage Network, Inc.
09.2016 - 07.2017
Loan Specialist
OneMain Financial
02.2014 - 09.2016
High School Diploma -
Lewiston High School
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