Erin Perry
Jacksonville,North Carolina
Summary
An professional worker at the Zip Express from the recruiter, Mike Courtney. Specializes in customer service and money handling to ensure the best experiences. Devoted in time management when handling finances through many services concerning : Check Cash-outs, Money Orders, Bills, Phone Calls, Faxes and Copies, Ad Wall, selling of Postal Supplies. Preforms each task with knowledge and accuracy and informs customers on necessary knowledge of said finances. Always observant over transactions to stem away from possible frauds, while keeping a cleanly environment.
Analysis over records with money keeping and transactions are necessary with job description.
Overview
1
1
year of professional experience
Work History
Teller Associate
Mike Courtney
08.2023 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Practiced proper phone etiquette, with online verification of checks.
- Complies to policies of store when delving into cash handling, bill payments, money orders and other services.
- Identified sales opportunities and referred customers to different transactions.
- Processing customer tasks promptly, minimizing wait times.
- Bundling and upkeeping of money through reports (via counting/analysis).
- Monitored and reported suspicious activity in line with police assistance.
- De-escalate and help bridge the gap between miscommunication and conflicts arising with customers with proper care.
- Helps create a clean and clutter free environment with organization tactics.
Education
Highschool Diploma - General Studies
East Wilkes High School
Ronda, NC06.2023
Skills
- Proper Cash Handling
- Check Verification
- Maintenance of Bills
- Computer Functionality
- Financial Record Keeping
- Customer Servicing
- Cashiering
- Intrapersonal
- Time Management
- Observance and Coordinance
- Cleaning
- Multi-tasking
Timeline
Teller Associate
Mike Courtney
08.2023 - Current
Highschool Diploma - General Studies
East Wilkes High School
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