Erin Peterson
Lynnwood,WA
Summary
Diligent Medical Billing Account Manager with a strong background in managing billing accounts. Specialized in streamlining billing processes and resolving client discrepancies efficiently. Proven ability to enhance customer satisfaction and optimize financial operations.
Overview
18
18
years of professional experience
Work History
Medical Billing Account Manager
Medical Financial Specialists
09.2010 - Current
- Managed billing disputes and resolved issues to enhance client satisfaction.
- Streamlined invoicing processes, ensuring accuracy and timely submissions.
- Analyzed billing data to identify trends and recommend process improvements.
- Mentored junior staff, fostering a culture of continuous learning and excellence in service delivery.
- Performed monthly reconciliations between billed amounts and collected revenues, ensuring alignment between accounting systems for accurate record-keeping purposes.
- Developed strong client relationships with consistent communication and proactive problem-solving.
- Proactively identified potential billing issues, working closely with clients to address concerns and prevent escalation of disputes.
- Collaborated with healthcare providers to clarify billing requirements and optimize workflows.
Medical Biller
Advanced Open Imaging
09.2007 - 09.2010
- Processed medical claims using advanced billing software, ensuring timely submissions and compliance with regulations.
- Reviewed and corrected claim discrepancies to minimize rejections and expedite reimbursement processes.
- Coordinated with healthcare providers to verify patient information and resolve billing inquiries effectively.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Liaised between patients, insurance companies, and billing office.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Education
Bachelor of Science - Accounting
WGU
Online03-2027
Associate of Science - General Studies
Edmonds Community College
Lynnwood, WA12-2000
Skills
- Experienced in billing software management
- Accounts receivable management
- Dispute resolution
- Payment processing
- Accounts receivable recovery
- Invoice management
- Insurance verification
- HIPAA
- Report preparation
- Customer service
- Problem-solving
- Teamwork
- Organization skills
Timeline
Medical Billing Account Manager
Medical Financial Specialists
09.2010 - Current
Medical Biller
Advanced Open Imaging
09.2007 - 09.2010
Bachelor of Science - Accounting
WGU
Associate of Science - General Studies
Edmonds Community College