Open To Work
Erin P Ramsay
Dallas,GA
Work Preference
Summary
Strategic transportation and fleet operations leader with 10+ years of experience managing large-scale, multi-site fleet environments. Proven success optimizing asset utilization, reducing operating costs, improving preventive maintenance compliance, and driving performance across complex logistics networks. Skilled in vendor management, data-driven decision-making, and aligning fleet operations with financial and operational KPIs.
Overview
2027
2027
years of professional experience
Work History
Transportation Manager
Clayton County Public Schools
2017 - Current
- Lead all transportation operations for a large urban school district, managing over 250 transportation personnel and 366 school bus routes
- Directed daily operations including dispatch, routing, customer service, compliance, and fleet maintenance
- Developed and enforced SOPs and compliance protocols aligned with federal and state transportation laws
- Maintained 97-100% on-time arrival performance across all routes through continuous performance monitoring and adjustment
- Oversaw training, certification, and ongoing development of all transportation staff, including drivers, dispatchers, and supervisors
- Managed budgeting, payroll, and incentive distribution for over 500 employees; ensured efficient resource allocation using KRONOS and UKG systems
- Prepared and managed inter-departmental budgets in alignment with department financial goals and cost-efficiency strategies
- Led strategic planning for transportation initiatives supporting district-wide programs such as the Summer Learning Academy and Therapeutic Behavior Support Center
- Partnered with school leadership to evaluate and improve student pick-up/drop-off locations and surrounding traffic conditions to enhance safety
- Served as district liaison for routing software upgrades and system-wide logistics planning
- Ensured accurate data collection and timely submission of Georgia Department of Education -required reports, including the Railroad Survey, Superintendent’s Report, and transportation accident data, in compliance with state reporting standards
- Supplied timely and data-driven insights to the Executive Director to support high-level decision-making and presentations to Cabinet and the Board of Education.
Lead Trainer
Marietta City Schools
- Created and presented the award-winning Safe Rider Training Program at the Georgia Association for Pupil Transportation Annual Conference
- Certified GaDOE Instructor for all transportation personnel; reduced preventable accidents by 15%
- Spearheaded development of district-wide safety protocols and defensive driving programs in collaboration with emergency response teams
- Designed and delivered monthly fleet training courses to enhance driver performance and ensure compliance with district and state safety standards
- Partnered with local community agencies and emergency personnel to strengthen fleet safety initiatives and support a district-wide safety culture
- Organized and led the district’s annual Bus Driver Rodeo to promote safe driving best practices, engage drivers, and boost morale
- Served as a certified Defensive Driving Instructor, delivering year-round training that contributed to a significant reduction in at-fault accidents.
General Manager
SODEXO
- Directed operations for two high-volume Starbucks locations concurrently, overseeing daily execution, staffing, inventory, and customer experience.
- Coordinated cross-store communication, ensuring smooth execution of corporate initiatives and promotional campaign.
- Analyzed sales reports and adjusted product mix to improve margins and align with customer demand trends.
Ensured adherence to all corporate brand, food safety, and ServSafe standards. - Coached shift supervisors and assistant managers on leadership, scheduling, and customer-experience metrics, resulting in 15% increase in employee retention.
General Manager
Tropical Smoothie Café
- Developed weekly performance dashboards to track sales, product performance, and customer satisfaction metrics.
- Collaborated with corporate teams to implement new product rollouts, ensuring alignment between marketing, supply chain, and in-store operations.
- Standardized inventory management and product prep workflows, reducing waste by 5% and improving cost efficiency.
- Led operational readiness initiatives for new menu introductions, ensuring staff training, equipment setup, and quality control were completed on schedule.
Education
M.S. - Project Management
Colorado Technical University
B.S. - General Studies, Business and Sociology
Georgia Southern University
Skills
- Microsoft Office
- Google Workspace
- Payroll
- Strategic Planning
- Employee Relations
- Safety & Risk Mitigation
- Cross-Functional Team Leadership
- Fleet Operations
- Samsara
Accomplishments
- On-Time Performance: Achieved 97% on-time arrivals managing 366 routes daily.
- Cost Efficiency Improvement: Reduced transportation expenses by 10% annually through strategic planning.
- Accident Reduction Initiative: Developed safeties program lowering accidents by 15%.
- Team Leadership Excellence: Oversaw successful daily operation of 250+ personnel.
Timeline
Transportation Manager
Clayton County Public Schools
2017 - Current
Lead Trainer
Marietta City Schools
General Manager
SODEXO
General Manager
Tropical Smoothie Café
M.S. - Project Management
Colorado Technical University
B.S. - General Studies, Business and Sociology
Georgia Southern University