Erin Prevost
Nyack
Summary
Detail-oriented Administrative Professional with over 4 years of experience in supporting business operations and managing client communications. Streamlined workflows and resolved inquiries efficiently to enhance operational efficiency. Dedicated to delivering excellent customer service while ensuring confidentiality and compliance.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Direct Support Professional
United Staffing Solutions
New York
04.2025 - Current
- Provided professional, client-focused support while assisting individuals with daily needs.
- Cultivated strong relationships with clients, families, and service providers to facilitate effective communication and care coordination.
- Maintained accurate documentation, reports, and confidential records in compliance with company policies.
- Resolved concerns using strong conflict resolution and problem-solving skills.
- Managed multiple responsibilities while maintaining professionalism in a fast-paced environment.
Café Associate-New York Botanical Gardens
Constellation Culinary Group
The Bronx
05.2025 - 10.2025
- Delivered exceptional customer service in a high-volume environment while processing transactions accurately.
- Supported daily operations through inventory management and organization of work areas.
- Addressed customer inquiries and resolved concerns promptly to ensure a positive shopping experience.
- Maintained accurate inventory records and ensured operational efficiency.
Seasonal Administrative Support
GCA New York City
The Bronx
07.2024 - 08.2024
- Ensured accurate recording of days events while handling data collection and administrative paperwork tasks.
- Supported daily administrative operations by maintaining organized records and documentation.
- Coordinated meeting schedules for team members, coordination, and general office tasks.
- Worked collaboratively with staff to maintain efficient daily operations.
Career Development
Bronx Community College
The Bronx
09.2022 - 09.2023
- Took time away from full-time employment to pursue college classes in social sciences and economics.
- Cultivated analytical thinking and organizational skills through rigorous coursework and projects, honing skills applicable in administrative and business environments.
Administrative Assistant
Rental property contractor
New York
04.2017 - 04.2019
- Acted as the primary point of contact for clients, responding to inquiries and providing updates on projects and insurance requirements.
- Resolved client concerns professionally, using online portals and as well as one-on-one sessions to provide excellent customer and administrative support.
- Scheduled appointments, maintained organized files, contracts, invoices, and insurance-related documents with a high level of attention to detail.
- Assisted with insurance documentation, claims-related paperwork, and contractor records while maintaining accuracy and confidentiality.
Education
Healthcare Science Healthcare Support - Medical Assistance
Institute Of Medical And Business Careers
New York, NY 11.2025 - 07.2026
Phycology
Bronx Community College
Bronx, NY 09.2022 - 09.2023
Skills
- Crisis intervention
- Behavioral documentation
- Client relations
- Problem resolution
- Documentation
- Record keeping
- Scheduling
- Administrative support
Timeline
Healthcare Science Healthcare Support - Medical Assistance
Institute Of Medical And Business Careers
11.2025 - 07.2026
Café Associate-New York Botanical Gardens
Constellation Culinary Group
05.2025 - 10.2025
Direct Support Professional
United Staffing Solutions
04.2025 - Current
Seasonal Administrative Support
GCA New York City
07.2024 - 08.2024
Career Development
Bronx Community College
09.2022 - 09.2023
Phycology
Bronx Community College
09.2022 - 09.2023
Administrative Assistant
Rental property contractor
04.2017 - 04.2019