Desired Job Title
Direct Support ProfessionalOffice AssistantTeacher's AssistantCashierWork Type
Full TimeLocation Preference
On-SiteLocation: Roselle, NJ, US
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Aniyah Jackson
Roselle,NJ
Work Preference
Summary
Dedicated professional with a strong background in customer service and office administration. Proven ability to manage multiple tasks efficiently, maintain a positive environment, and enhance client satisfaction through effective communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Heart to Heart Home Care Agency
Cranford, NJ
08.2025 - Current
- Provided daily personal care and support to individuals with disabilities, ensuring safety and comfort.
- Assisted clients with daily living activities, fostering independence and enhancing quality of life.
- Developed individualized care plans in collaboration with healthcare professionals to meet client needs.
- Trained new staff on best practices for client care, improving team efficiency and service delivery.
- Advocated for clients' rights and needs within the community, strengthening support networks and resources.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Supported clients in managing their finances and personal administration, fostering greater independence.
- Facilitated community integration for clients, enriching their social networks and life experiences.
Office Assistant
On Call Title Services LLC
Linden, NJ
07.2023 - 03.2025
- Prepared and organized documents for real estate transactions, ensuring accuracy and compliance with regulations.
- Managed scheduling and appointment coordination for title services, enhancing operational efficiency.
- Assisted clients with inquiries and provided exceptional customer service, fostering positive relationships.
- Monitored office supplies inventory and procured materials to ensure adequate stock.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated appointments and maintained calendars for staff and clients.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
Teacher's Assistant
Page Academy
Newark, NJ
03.2021 - 03.2023
- Supported students with individualized learning needs to enhance academic performance.
- Collaborated with educators to create a positive and inclusive learning environment.
- Assisted teachers in implementing lesson plans and classroom activities.
- Managed classroom materials and resources to ensure efficient use during lessons.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to educational excellence.
- Participated in professional development workshops to enhance teaching strategies and skills.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Cashier
ShopRite
Bound Brook, NJ
01.2020 - 05.2021
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Collaborated with team members to optimize checkout workflow during peak hours.
- Provided exceptional customer service, resolving inquiries and concerns to enhance satisfaction and loyalty.
- Trained new staff on operational procedures, fostering a collaborative team environment for enhanced performance.
- Analyzed customer feedback trends to recommend service enhancements, leading to improved overall experience.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
KIPP NCA
Newark, NJ06-2022
CNA - Nursing Assistant
Ace Healthcare
Union, NJSkills
- First aid and safety
- Crisis intervention
- Client support
- Customer service
- Time management
- Behavioral documentation
- Crisis intervention
- File organization
- Problem-solving skills
- Listening skills
- Positive attitude
- Reliability and punctuality
- Patience and composure
Timeline
Direct Support Professional
Heart to Heart Home Care Agency
08.2025 - Current
Office Assistant
On Call Title Services LLC
07.2023 - 03.2025
Teacher's Assistant
Page Academy
03.2021 - 03.2023
Cashier
ShopRite
01.2020 - 05.2021
CNA - Nursing Assistant
Ace Healthcare
High School Diploma -
KIPP NCA