Erin Reiley
Houston,TX
Summary
Highly motivated and accomplished Creative Director with a proven track record of driving sales and elevating the brand. Possessing a unique blend of artistic vision, business acumen with a deep understanding of consumer behavior and market trends, I consistently deliver compelling designs that resonate with customers across diverse industries. A dynamic leader, I inspire and collaborate with cross-functional teams to achieve exceptional results while maintaining an unwavering commitment to quality and creativity
Overview
5
5
years of professional experience
Work History
Creative Director
Stefanie Somer Collection
03.2019 - Current
- Monitored industry trends to keep creative materials fresh and engaging.
- Collaborated with teams to develop and execute innovative concepts for new designs, driving an increase in sales revenue.
- Conducted research and identified market trends to inform creative direction.
- Lead and provided guidance for a team of designers to ensure consistent, high quality creative outputs.
- Developed and maintained brand guidelines, ensuring brand consistency across all channels
- Conducted product demonstration and presentation to potential clients, resulting in increased interest and closed deals
- Collaborated with teams to ensure seamless order processing and timely delivery of products
- Addressed customer inquiries and concerns promptly, ensuring high customer satisfaction levels
- Designed and implemented cost-effective creative strategies to improve ROI.
- Mentored and trained junior designers to help enhance skills and capabilities.
- Monitored progress of projects, keeping on schedule and within budget.
- Managed workloads of designers to optimize productivity and timeliness of task completion.
- Reviewed work for quality and compliance with company standards and design specifications.
- Knowledgeable in creating and managing spreadsheets in Google Sheets and Excel.
- Capable of using formulas, functions, and data analysis tools in Google Sheets and Excel.
- Skilled in collaborating with others in real-time, allowing multiple users to edit and comment on the same spreadsheet simultaneously.
- Sales Travel experience, marketing, merchandizing primarily in the aspects of good customer relations.
- Worked with the owner to come up with product description and other artistic choices for the website.
Barista
Blue Door Coffee Shop
01.2019 - 03.2019
- Served customers quickly and efficiently and created strategies to prevent delays
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
- Planned and created weekly chalkboard layouts and redesigned menu
Counter Server
Kelley's French Bakery
08.2018 - 12.2019
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Restocked counter supplies, condiments, napkins and silverware.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, and responding to requests.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Updated displays, cases and other customer-facing areas to promote and showcase new items.
- Helped customers choose items based on menu options, dietary needs and preferences.
Dispatcher
Smith Trucking
08.2018 - 03.2019
- Communicated with driver and personnel to coordinate timely delivery of goods and materials.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Maintain proper records and documentation.
- Scheduled and organized delivery routes.
Education
Associate of Arts - History
Lone Star Community College
The Woodlands, TX05.2016
High School Diploma -
Caney Creek High School
Conroe, TX05.2012
Skills
- Creative Strategy and Concept Development
- Team Leadership and Collaberation
- Excel and Google Spreadsheet
- Project Management and Presentation
- Proven Ability to meet and exceed sales targets
- Excellent communication skills and interpersonal skills
- Solid understanding of market trends and customer needs
- Exceptional problem solving and decision making skills
Timeline
Creative Director
Stefanie Somer Collection
03.2019 - Current
Barista
Blue Door Coffee Shop
01.2019 - 03.2019
Counter Server
Kelley's French Bakery
08.2018 - 12.2019
Dispatcher
Smith Trucking
08.2018 - 03.2019
Associate of Arts - History
Lone Star Community College
High School Diploma -
Caney Creek High School
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