Erin Reilly
White Lake
Summary
I have a collaborative and friendly personality, as well as a strong drive to care for others. I thrive working with animals and children. I am a reliable Kennel Staff Assistant at Union Lake Pet Services, recognized for enhancing operational efficiency and fostering a positive work environment. Expert in animal care and sanitation protocols, I effectively communicated with team members and provided compassionate support to pet owners, ensuring exceptional service and well-being for all animals.
Similarly, I was a hardworking Daycare Assistant attentive in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with diligent and focused nature. I have experience caring for children while providing encouragement and kindness. I have some experience at guiding playtime, leading exercise activities, and teaching rules. Additionally, experience in school has taught to be a creative planner engaging activities that are developmentally appropriate for children of different ages.
Overview
5
5
years of professional experience
Work History
Kennel Staff Assistant
Union Lake Pet Services
04.2022 - Current
- Working as senior staff (shift lead) to ensure the safety and quality of work from all staff members, as well as the safety and proper handling of boarding dogs throughout the shift.
- Proper handling and dispense of medication to dogs in need.
- Contributed to a positive work environment by effectively communicating with team members and management regarding animal care responsibilities.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Delivered exceptional customer service to pet owners by addressing concerns, answering questions, and updating on pets'' wellbeing.
- Facilitated smooth reunions for returning pet owners by ensuring animals were clean, well-groomed, and ready for pick-up at the designated time.
- Supported pet owners by providing compassionate care to their pets during boarding stays.
- Ensured a clean and safe environment with optimized hygiene for animals by regularly disinfecting kennels and surrounding areas.
- Improved overall efficiency in daily operations by completing detailed task lists for staff members that ensured completion of all necessary duties throughout each day.
- Followed pet care instructions for dietary needs and medication regimens.
- Reduced conflict among kenneled animals by implementing effective socialization techniques designed to promote harmonious cohabitation among different species or breeds.
Animal Rescue Volunteer
The Devoted Barn
09.2020 - 04.2022
- Weekly volunteering for non-profit animal rescue. Worked mainly with the feral dogs, but also attended to the feral cats as well.
- Provided maintenance and sanitation to kennel environments.
- Enhanced shelter operations by efficiently organizing and maintaining supplies and resources.
- Maintained a safe and clean environment for animals and ensured their well being.
- Displayed exemplary leadership skills by mentoring and training new volunteers, fostering a positive learning environment and ensuring consistent adherence to organizational standards.
- Gained trust from frightened or aggressive animals through patient interaction techniques that focused on building positive associations over time.
- Provided compassionate care for animals, administering adequate meals and medications as prescribed to ensure their wellbeing.
Childcare Assistant
Ivy Sandbox
09.2021 - 12.2021
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supported early language development through storytelling, songs, and interactive conversations with children.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Yard Work
Neighbors House
06.2020 - 08.2020
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor of Arts - Elementary Education
Michigan State University
East Lansing05-2028
Skills
- Effective communication and critical thinking
- Reliability and punctuality
- Initiative-taking
- Behavior observation
- Sanitation protocols
- Work planning
- Care and safety monitoring
- Child development
- Multitasking capacity
- Honest and dependable
- Conflict resolution
- Early childhood education
Languages
English
Native or Bilingual
Timeline
Kennel Staff Assistant
Union Lake Pet Services
04.2022 - Current
Childcare Assistant
Ivy Sandbox
09.2021 - 12.2021
Animal Rescue Volunteer
The Devoted Barn
09.2020 - 04.2022
Yard Work
Neighbors House
06.2020 - 08.2020
Bachelor of Arts - Elementary Education
Michigan State University
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