ERIN RICCIARDI
North Reading,MA
Summary
Friendly and detail-oriented administrative professional with experience in front desk operations, appointment scheduling, customer service, and maintaining organized environments. Skilled in multitasking, communication, data entry, and supporting daily business operations in fast-paced settings. Recognized for professionalism, reliability, and creating positive client experiences. Eager to contribute strong organizational and administrative support skills in an Administrative Assistant role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salon & Client Service Assistant
Eselle Salon
Peabody, MA
03.2026 - Current
- Assisted stylists with client consultations and service preparations to enhance customer experience.
- Maintained cleanliness and organization of salon tools and equipment to ensure operational efficiency.
- Supported inventory management by tracking product usage and restocking supplies as needed.
- Built rapport with clients, providing exceptional customer service to foster loyalty and repeat visits.
Front Desk/Operations & Salon Assistant
Axle Color Studio
North Reading, MA
09.2024 - 02.2026
- Prepare and sanitize workstations to maintain a clean and professional environment.
- Greet clients and support daily front desk and salon operations.
- Assist with scheduling, client flow, and customer service needs.
- Support stylists during services while maintaining organization and efficiency.
- Build positive client relationships and create a welcoming atmosphere.
Receptionist
Supercuts
North Reading, MA
11.2023 - 09.2024
- Managed appointment scheduling and confirmed client bookings.
- Answered phones promptly and addressed customer questions professionally.
- Maintained accurate client records and payment information.
- Greeted visitors and created a friendly front desk environment.
- Processed cash and card transactions accurately.
- Maintained cleanliness and organization of reception area.
Nanny
Private Family Client
Westford, MA
06.2023 - 11.2023
- Managed schedules, routines, and daily responsibilities efficiently.
- Maintained clear and professional communication with family members.
- Assisted with household organization, errands, and meal preparation.
- Demonstrated patience, reliability, and strong interpersonal skills.
Education
Cosmetology Program -
Hair's How Modern School of Beauty
High School Diploma - undefined
North Reading High School
Skills
- Front Desk & Reception Support
- Professional Phone Etiquette
- Record Keeping & Data Entry
- Appointment Scheduling & Calendar Management
- Data Entry & Record Keeping
- Office Organization & Multitasking
- Microsoft Office / Google Workspace
- Written & Verbal Communication
- Time Management
- Team Collaboration
Certification
- Licensed Cosmetologist
- Massachusetts Board of Registration of Cosmetology and Barbering
Timeline
Salon & Client Service Assistant
Eselle Salon
03.2026 - Current
Front Desk/Operations & Salon Assistant
Axle Color Studio
09.2024 - 02.2026
Receptionist
Supercuts
11.2023 - 09.2024
Nanny
Private Family Client
06.2023 - 11.2023
High School Diploma - undefined
North Reading High School
Cosmetology Program -
Hair's How Modern School of Beauty
PROFESSIONAL DEVELOPMENT
- Redken Hands-On Cutting Class
- Redken Tone, Melt & Blur Class
- Schwarzkopf Professional Blonding Class with Carly Zanoni