Highly effective medical receptionist and personal care assistant with years of experience in high-paced, multiple-physician practices. Personable and courteous in all interactions with patients and staff.
Overview
3
3
years of professional experience
Work History
Transportation Specialist
Partnership Healthplan of CA
Redding, CA
03.2024 - 03.2025
Maintained records of all transportation services performed and communicated any changes in service levels or policies to customers.
Responded quickly to emergency calls for medical transportation services when necessary.
Scheduled trips for multiple patients based on availability of resources such as vehicles, drivers, and other personnel needed for the trip.
Medical Receptionist
Express Employment
Redding, CA
04.2023 - 03.2024
Answered multi-line phone system and directed callers to requested personnel and departments.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
In Home Care Taker
Curtis Homes
Redding, CA
04.2023 - 06.2023
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Accompanied clients on errands or outings for shopping or leisure purposes.
Medical Records Specialist
Adecco Staffing
Redding, CA
10.2021 - 06.2022
Transmitted information or documents to customers through email, mailings or facsimile machine.
Organized patient charts, gathering medical histories, lab results and consents.
Retrieved medical records upon request from healthcare professionals.
Nurse Coordinator I (Utilization Review)- Contract at Partnership Healthplan of CA (Via YOH Connects)Nurse Coordinator I (Utilization Review)- Contract at Partnership Healthplan of CA (Via YOH Connects)