Erin Solomon
Ft Wainwright,AK
Summary
Dedicated professional with strong multicultural sensitivity and customer communication skills. Experienced in managing programs and leading teams to achieve high-quality outcomes while ensuring compliance and safety.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Lead CYPA
Denegee Child Development Center
Wainwright, Alaska
11.2022 - 08.2026
- Developed and implemented child development programs that improved learning outcomes for participants.
- Supported educators in creating engaging learning experiences that fostered youth participation and growth.
- Ensured safety and comfort for participants in all program activities.
- Communicated effectively with parents to ensure alignment on children's progress and tailored support.
- Utilized programs to collect and track data on children's development.
- Ensured compliance with rules, regulations, and procedures while providing dedicated care and supervision.
- Trained, mentored, and supervised both new and experienced staff.
Licensed Massage Therapist
Hand and Stone Massage and Facial
Lacey, Washington
09.2015 - 06.2022
- Assessed client needs and developed personalized treatment plans.
- Provided therapeutic massage services to clients in a professional setting.
- Utilized various massage techniques to address specific client concerns.
- Addressed injuries, trauma and stress using myofascial release.
- Educated clients on self-care techniques and wellness strategies.
- Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Maintained a clean and organized treatment room for optimal client comfort.
- Managed appointment schedules and maintained accurate client records.
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
Manager
Beds of Roses Florist
Lakewood, Washington
01.1999 - 08.2011
- Managed daily operations to ensure efficient floral arrangements and customer service.
- Supervised staff to maintain high-quality standards in floral design and delivery.
- Oversaw financial transactions and maintained accurate records of sales activities.
- Monitored staff performance and addressed issues.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized special events and arrangements for weddings, corporate functions, and holidays.
- Provided leadership during times of organizational change or crisis situations.
Education
Licensed Massage Therapist - Massage Therapy
Northwest Massage Academy
Lakewood, WA06-2015
Retail Floral Marketing Certificate - Floral Design And Marketing
Clover Park Technical College
Lakewood, WA06-1998
Skills
- Program development
- Program assessment
- Data tracking
- Client education
- Client communication
- Team leadership
- Time management
- Conflict resolution
- Collaboration and relationships
- Writing and verbal communication
- Patience and empathy
- Multicultural sensitivity
Certification
- Licensed Massage Therapist, Washington State 2015
- CDA, National CDA Council 2024
Accomplishments
- Received an On the Spot Award for exceptional customer service and professionalism. 2025
Timeline
Lead CYPA
Denegee Child Development Center
11.2022 - 08.2026
Licensed Massage Therapist
Hand and Stone Massage and Facial
09.2015 - 06.2022
Manager
Beds of Roses Florist
01.1999 - 08.2011
Licensed Massage Therapist - Massage Therapy
Northwest Massage Academy
Retail Floral Marketing Certificate - Floral Design And Marketing
Clover Park Technical College