Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erin Struck

Albuquerque,NM

Summary

A brief summary while working for PepsiCo and the Various Lead Positions. The Delivery Team Lead is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment. Responsibilities included managing a group of 15-20 delivery drivers. Answered Field customer calls regarding deliveries and ensure 100% customer service. Worked proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force. Ensured compliance of Department of Transportation and PBC safety standards. The Warehouse Manager would lead the warehouse loaders within the warehouse and utilizing the warehouse layout and docks to maximize production and minimize loading time. Provide the warehouse with adequate training in various warehouse functions. Ensure the warehouse is staffed and managed. Provide support and service to Delivery and Sales Departments while maintaining inventory and daily sales needs.

Overview

20
20
years of professional experience

Work History

Inventory and Inbound Specialist

PepsiCo
12.2024 - Current
  • Managed multiple priorities simultaneously without compromising on quality or accuracy of work delivered to customers.
  • Conducted regular audits on case files to ensure documentation accuracy and adherence to company guidelines.
  • Expedited order processing and reduced errors by maintaining accurate records of customer interactions in CRM systems.
  • Supported sales department in achieving revenue targets through timely follow-ups on leads and upselling opportunities.
  • Proactively identified process improvements to optimize workflow efficiency within the inbound specialist team.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Processed required paperwork to expedite handling of shipped and received goods.

Receiving and Lumber Sales Associate

Home Depot
10.2024 - Current
  • Increased lumber sales by providing excellent customer service and in-depth product knowledge.
  • Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
  • Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
  • Moved bulk customer orders with safe operation of forklifts.
  • Assisted customers with making optimal choices for construction, renovation and addition plans.
  • Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
  • Collaborated with team members to achieve monthly sales targets.
  • Provided support to fellow associates during busy periods or when faced with challenging customer inquiries, contributing to a cohesive team atmosphere.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Production Control Specialist

Los Alamos National Laboratory
09.2022 - 10.2023
  • Responsible for weapons material inspections in support of the Weapons Production.
  • Performed intake, inventory and organization of procurement purchases. Managed inventory information and coordinated weapon receipt inspection to support other organizations.
  • Maintained a safe and clean work environment by keeping shelves, pallet area, and workstations neat and orderly.
  • Complied with warehouse and safety procedures, rules, and regulations within direct work environment and Laboratory policies.
  • Worked in a team environment.
  • Provided high level of attention to detail and organizational skills.

Delivery Team Lead

PepsiCo
04.2018 - 03.2022
  • Maintained process improvements to further enhance productivity of deliveries.
  • Managed group of 25 CDL-certified delivery drivers.
  • Worked proactively with sales representatives and warehouse operations to understand customer needs.
  • Coached, led and developed drivers to support sales organization and improve daily productivity via gate-to-gate route rides.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with DOT standards, policies and regulatory guidelines to promote safe working environment.

Night Warehouse Manager

PepsiCo
05.2015 - 04.2018
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Evaluated supplies and product inventory to check for quality and quantity issues.
  • Enhanced slot control of freight in warehouse by optimizing organization efforts.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Handled day-to-day shipping and receiving overseeing 10,000 to 30,000 cases per day.
  • Integrated warehouse operations with existing and new business processes.
  • Inspected waste pretreatment, treatment and disposal facilities and systems for conformance to federal, state or local regulations.
  • Organized and attended meetings and compiled related documents and reports.
  • Managed, trained and oversaw employees to utilized PPE(personal protective equipment) including closed environment respirators, eye sanitation and Hazardous environment spills

Warehouse Loader

PepsiCo
08.2012 - 05.2015
  • Prevented spoilage by rotating warehouse products with new shipments.
  • Verified orders from shipping and receiving documentation to complete accurate transfers.
  • Operated forklift to move pallets and heavy items on and off vehicles in fast paced environment.
  • Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces in accordance with FMSA.
  • Loaded bulk and route delivery trucks with warehouse goods to maintain 100% efficiency in Dynamic Picking Standard.
  • Pulled order materials according to pick tickets and delivery schedules.
  • Assessed equipment for damage, wear, battery life and fluid levels.

Assistant General Manager

Little Caesars
02.2006 - 02.2012
  • Resolved any daily problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Oversaw computer database and physical filing systems.

Education

No Degree - Architecture

University of New Mexico
Albuquerque, NM

High School Diploma -

Manzano High School
Albuquerque, NM
05.2008

Skills

  • Decision Making
  • Planning and Coordination
  • Organization and Time Management
  • Attention to Detail
  • Shipping method determination
  • Pickup arrangements
  • Operations Control
  • Shipping Activity Oversight
  • Warehouse Safety Programs
  • Warehouse Safety

Accomplishments

    I have obtained the rank of Eagle Scout in the Boy Scouts of America. Eagle Scout is the highest rank attainable in the Boy Scouting program of the Boy Scouts of America (BSA). A Scout who attains this rank is called an Eagle Scout or Eagle. Requirements include earning at least 21 merit badges and demonstrating Scout Spirit through the Boy Scout Oath and Law, service, and leadership. This includes an extensive service project that the Scout plans, organizes, leads, and manages. Eagle Scouts are presented with a medal and a badge that visibly recognizes the accomplishments of the Scout.

Timeline

Inventory and Inbound Specialist

PepsiCo
12.2024 - Current

Receiving and Lumber Sales Associate

Home Depot
10.2024 - Current

Production Control Specialist

Los Alamos National Laboratory
09.2022 - 10.2023

Delivery Team Lead

PepsiCo
04.2018 - 03.2022

Night Warehouse Manager

PepsiCo
05.2015 - 04.2018

Warehouse Loader

PepsiCo
08.2012 - 05.2015

Assistant General Manager

Little Caesars
02.2006 - 02.2012

No Degree - Architecture

University of New Mexico

High School Diploma -

Manzano High School

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