Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Erin Sungelo

Los Angeles,CA
Erin Sungelo

Summary

Experienced professional with a strong background in restaurant software account management passionate about developing innovative methods to improve user experience and drive sales. Skilled in cultivating client connections, boosting upsell/cross-sell, and navigating intricate accounts.

Overview

9
years of professional experience

Work History

Yelp Inc, Elite

Restaurant Client Partner
03.2022 - 02.2023

Job overview

  • Managing a book of business through prospecting & disciplined pipeline management
  • Driving full sales cycle primarily through inside sales by making introductory calls, assessing business goals through qualify, and closing
  • Best Monthly Quota Achieved: 684.35%

Avero Inc
New York, NY

Account Executive
06.2018 - 03.2020

Job overview

  • Global F&B performance management technology partner, analyzing over $30B in sales annually
  • Provided strategic counsel and individualized programming to leading hotel conglomerate through identification of revenue opportunities within hotel's F&B concepts

Program Management

  • Developed, managed, and deployed large scale fraud and loss prevention program across multinational luxury hotel portfolio
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Led successful proof of concept, resulting in enterprise wide sale of over $200,000 and program adoption
  • Wrote new internal standardized process for implementing Fraud and Loss Prevention program across entire enterprise customer base
  • Oversaw onboarding, customer success, and expansion within company's multinational enterprise hotel customer base
  • Lead yearly EBRs presented to C-Suit level executives of some of the world's largest hotel & resort enterprises

Sunny's Palette

Freelance Artist
01.2020 - 12.2023

Maialino - Enlightened Hospitality
New York, NY

Garde Manger
02.2024 - 05.2024

Job overview

Worked as a chef post-culinary school at Danny Meyers's restaurant preparing dishes on the line, taking inventory, and overseeing garde manger station.

The Hungry Fan
New York, NY

Intern
09.2015 - 05.2024

Job overview

Helped develop and launch new company program targeting fan's food preferences, sports affiliation, and location in addition to recipe development for new line of company spice mixes.

Education

Yale University
New Haven, Connecticut

Bachelor of Arts from Political Science
05.2017

University Overview

  • GPA: 3.5
  • NCAA Division I Varsity Lacrosse Player

Institute of Culinary Education
New York, NY

Career Culinary Arts & Career Culinary Management from Culinary Arts
05.2018

Parsons School of Design- The New School
New York, NY

Hospitality Interior Design from Interior Design
11.2023

Skills

  • Project Management
  • Strategic planning
  • Account Managment
  • Customer presentations
  • Relationship building and management
  • Business development and planning
  • Salesforce
  • Powerpoint
  • Excel

Timeline

Garde Manger

Maialino - Enlightened Hospitality
02.2024 - 05.2024

Restaurant Client Partner

Yelp Inc, Elite
03.2022 - 02.2023

Freelance Artist

Sunny's Palette
01.2020 - 12.2023

Account Executive

Avero Inc
06.2018 - 03.2020

Intern

The Hungry Fan
09.2015 - 05.2024

Yale University

Bachelor of Arts from Political Science

Institute of Culinary Education

Career Culinary Arts & Career Culinary Management from Culinary Arts

Parsons School of Design- The New School

Hospitality Interior Design from Interior Design
Erin Sungelo