Erin Thiede
Scottsdale,AZ
Summary
Dedicated professional with experience supporting students, families, and staff in educational settings. Skilled in conflict resolution, youth mentorship, and fostering safe, structured environments. Known for professional communication, ethical judgment, and collaborative problem-solving. Seeking a career in law enforcement with an end goal of a career as a School Resource Officer.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Support Technician
Chaparral High School
02.2025 - Current
- Served as primary contact for students, parents, teachers, and staff, resolving conflicts and supporting positive outcomes.
- Assisted with student discipline, attendance processes, and confidential recordkeeping in compliance with FERPA.
- Coordinated school events, meetings, and schedules, demonstrating organization and reliability.
- Supported school safety initiatives and maintained a structured, secure learning environment.
Front Desk Attendant
Mountainside Fitness
12.2024 - 02.2025
- Managed high-volume interactions and resolved member concerns professionally under pressure.
- Maintained safety protocols and operational standards, contributing to a secure environment for staff and patrons.
- Collaborated with team members to foster a welcoming and organized environment.
Household Manager
Private Family
06.2024 - 12.2024
- Oversaw household operations and supervised staff, ensuring efficient completion of tasks with discretion.
- Managed sensitive information and adapted to shifting priorities in a high-responsibility environment.
Teacher
Brightmont Academy
07.2023 - 09.2024
- Mentored students one-on-one, promoting a safe and structured environment for learning and personal growth.
- Maintained accurate student progress records and communicated effectively with families to address academic and behavioral needs.
- Developed skills in conflict resolution, de-escalation, and youth engagement.
- Simultaneously completed Master of Education (MEd) in Secondary Education at ASU, balancing teaching and graduate coursework.
Education
Master of Education (MEd) - Secondary Education
Arizona State University
Tempe, AZ01.2024
Bachelor of Arts - History
Minnesota State University
Mankato, MN05-2022
Skills
- Youth engagement, mentorship, and relationship-building
- Conflict resolution & de-escalation in high-stress situations
- Professional communication with students, families, staff, and community members
- Maintaining confidential records and attention to detail
- Organizational management & multitasking in fast-paced environments
- Supporting school safety initiatives and structured environments
- Adaptability & sound judgment under pressure
- Team collaboration and leadership
Accomplishments
CPR, AED & Oxygen Administration (Current)
Water Rescue Certified
Mass Casualty First Aid Certified
Certified Strength and Conditioning Specialist (CSCS) – In Progress
Certification
- CPR, AED & Oxygen Administration (Current)
- Water Rescue Certified
- Mass Casualty First Aid Certified
- Certified Strength and Conditioning Specialist (CSCS) – In Progress
Timeline
Administrative Support Technician
Chaparral High School
02.2025 - Current
Front Desk Attendant
Mountainside Fitness
12.2024 - 02.2025
Household Manager
Private Family
06.2024 - 12.2024
Teacher
Brightmont Academy
07.2023 - 09.2024
Master of Education (MEd) - Secondary Education
Arizona State University
Bachelor of Arts - History
Minnesota State University