Erin Thorp
Watertown,MA
Summary
Organized and efficient Data Entry Clerk with six years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Well-versed in project management with strong aptitude for managing diverse databases and ensuring continuous accuracy.
Overview
5
5
years of professional experience
Work History
Data Entry Specialist
Hudson Design Group LLC
North Andover, MA
10.2021 - 03.2022
- Compiled data and reviewed information for accuracy prior to input.
- Created broadband fiber and cable mapping for review using customer supplied specs in databases
- Created and organized project folders for various teams
- Downloaded mapping data and documents from online databases into project folders
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Added documents to file records and created new records to support filing needs.
- Created, maintained, and filed broadband fiber approval documents for review
Broadband Provisioner Level 2
Granite Telecommunications LLC
Quincy, MA
03.2016 - 03.2021
- Maintained ongoing communication between telecom carriers customer premier representatives
- Created and maintained spreadsheets for order tracking, order creation with telecom Canada carriers and Verizon Fiber, and construction costs with Spectrum
- Placed customer orders for broadband services with telecom carriers
- Maintained wholesale bulk order projects
- Performed gateway ping checks on installation orders
- Provided GVP approvals, copay approval requests, right of entry requests, and static IP information to customers
- Maintained daily status notes on orders
- Created and proof checked broadband PONs for order creation
- Initiated account creation and activations through Verizon East
- Coordinated with teammates on order placement and carrier training
Education
Bachelor of Arts - English
Pine Manor College
Chestnut Hill, MA07.2011
Skills
- Efficient Data Entry
- Data Review
- Transcribing Documents
- Data Verification
- Data Input
- Spreadsheet Management
- Document Management and Storage
- Project Tracking
- Professional knowledge of phone and email etiquette
- 105 wpm
Timeline
Data Entry Specialist
Hudson Design Group LLC
10.2021 - 03.2022
Broadband Provisioner Level 2
Granite Telecommunications LLC
03.2016 - 03.2021
Bachelor of Arts - English
Pine Manor College
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