Erin Twedell
Alpine,CA
Summary
Proven instructional assistant with a track record of enhancing student engagement and support at California Pacific Charter School. Skilled in remote work platforms and effective communication, adept at conflict resolution and critical thinking. Demonstrates a commitment to customer service excellence and data entry precision, contributing to a collaborative and results-driven educational environment.
Overview
25
25
years of professional experience
Work History
Instructional Assistant/Substitute Teacher
California Pacific Charter School
03.2022 - Current
- Remote work environment including Zoom, Microsoft Teams, Google Classroom
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Provided support during classes, group lessons, and classroom activities.
- Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.
Classroom Assistant
Cajon Valley Unified School District
08.2018 - 11.2021
- Aided students individually or in small groups, reinforcing material taught by the teacher.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Assisted teachers in managing class behavior, resulting in a more focused learning environment.
- Managed attendance records, ensuring accurate documentation of each student''s presence or absence from class sessions.
Title I Paraprofessional
Virginia Unified School District
09.2009 - 05.2018
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Attended weekly staff meetings to discuss upcoming projects and curriculum objectives.
Reservation Sales Agent
Northwest/Delta Airlines
05.1999 - 05.2008
- Delivered highest level of customer service.
- Enhanced teamwork, collaborating closely with colleagues to ensure smooth operations and optimal guest experiences.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Adhered strictly to privacy regulations when handling customer information.
Education
Bachelor of Arts - Justice
University of Alaska Fairbanks
Fairbanks, AK05.2022
Skills
- Remote work experience in multiple systems
- Effective Communication
- Conflict Resolution
- Computer Skills
- Customer Service
- Critical Thinking
- Problem-solving abilities
- Data Entry
Timeline
Instructional Assistant/Substitute Teacher
California Pacific Charter School
03.2022 - Current
Classroom Assistant
Cajon Valley Unified School District
08.2018 - 11.2021
Title I Paraprofessional
Virginia Unified School District
09.2009 - 05.2018
Reservation Sales Agent
Northwest/Delta Airlines
05.1999 - 05.2008
Bachelor of Arts - Justice
University of Alaska Fairbanks
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