Erin Verret
Ragley,LA
Summary
Multi-line Claims Supervisor dedicated to quality investigation, adjustment and supervision of diverse cases. Blends strategic planning and leadership strengths to establish top-performing claims departments. Trains and mentors staff, optimizing compliance with policies, procedures and applicable laws.
Overview
5
5
years of professional experience
Work History
Senior Claims Director
Xacte Claims
11.2019 - 01.2022
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Investigated, evaluated, and adjusted multi-line residential and commercial claims in accordance with standards and laws.
- Recruiting and Training of new specialists for case management of high-profile clients and businesses.
- Specialized in hail storm and hurricane restoration.
Claims Specialist
Lifetime Of Louisiana
09.2016 - 10.2019
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Followed up with customers on unresolved issues.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers for residential and commercial claims.
- Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
- Specialized in hail storm and hurricane restoration.
Education
No Degree - Leadership And Business Management
Sowela Technical Community College
Lake Charles, LANo Degree - General Studies
Louisiana Tech University
Ruston, LASkills
- Xactimate Specialist
- Spreadsheet Tracking
- Negotiation and Mediation Skills
- Insurance Policy Review
- MS Office Suite
- Property Adjusting
- Claims Analysis
- Customer Satisfaction
- Claims Procedures
- Personal Integrity
- Detailed Documentation
- Building Construction Knowledge
Adjuster Licenses
- CT - 20360334
- DE - 3002337119
- FL - W897831
- GA - 2023
- KY - DOI 1251314
- LA - 1001058
- NC - 20360334
- NH - 20360334
- NM - 20360334
- OK - 3002337345
- TX - 2851020
- MS - 3002163477
- SC - 20360334
- VT - 302334972
- WY - 540897
Timeline
Senior Claims Director
Xacte Claims
11.2019 - 01.2022
Claims Specialist
Lifetime Of Louisiana
09.2016 - 10.2019
No Degree - Leadership And Business Management
Sowela Technical Community College
No Degree - General Studies
Louisiana Tech University
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