LaShondra Newsom

• Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
• Carefully reviewed claim information to verify accuracy and avert fraudulent claims.

• Negotiated with claimants to settle claims.
• Examined photographs and surveillance and any other documents relating to claims.
• Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
• Documented all findings in concise reports.

Daily Claims:

• Hail
• Wind
• smoke & fire
• Auto
• Property claims.
• Flood
• Followed up with insured individuals regarding premium and deductibles payments.
• Collected information from customers to complete claims and legal files.
• Eliminated claimant, premium and provider fraud.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Introduced new methods, practices and systems to reduce turnaround time.
• Consulted with customers to assess needs and propose optimal solutions.