ABRAHAM GRANT, JR.
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Independent Property Claims Adjuster
Crawford and Company
Atlanta, GA
06.2023 - 09.2023
- Investigated and gathered information regarding property claims to determine the extent of insurance company's liability.
- Reviewed policy provisions, endorsements and applicable laws to analyze coverage issues.
- Analyzed photographs, diagrams, and other documents related to claim investigation.
- Documented all findings from inspections and investigations into reports that are easily understood by others within the organization.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Communicated regularly with clients throughout the entire claims process via telephone, email or mail.
Independent Auto Claims Adjuster
CRAWFORD AND COMPANY
Atlanta, GA
06.2022 - 06.2023
- Investigated and evaluated insurance claims to determine liability, coverage and extent of loss.
- Analyzed complex claim issues, including policy interpretation and application of legal principles.
- Researched applicable laws, regulations, policies and procedures related to claims investigations.
- Managed multiple files concurrently while meeting required deadlines.
- Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
- Provided policyholders with advice regarding vehicle repairs and body shop procedures to maximize customer satisfaction.
Independent Auto Claims Adjuster
Alacrity
Dallas, TX
10.2021 - 06.2022
- Investigated and evaluated insurance claims to determine liability, coverage and extent of loss.
- Maintained accurate records of claim activities using computerized systems.
- Managed multiple files concurrently while meeting required deadlines.
- Developed relationships with clients through effective communication skills.
- Determined if additional resources are needed during the investigation process such as experts or specialists.
Dining Room Supervisor
Vickery Rose
Roswell, GA
11.2018 - 10.2021
- Ensured compliance with all safety and sanitation standards in the dining room.
- Assigned tasks, delegated responsibilities, and monitored progress of employees.
- Ordered supplies on a regular basis according to budget guidelines.
- Supervised setup of tables prior to meal times ensuring proper presentation of dishes.
- Organized special events such as banquets or receptions by coordinating staffing requirements accordingly.
- Reviewed employee attendance records and addressed issues promptly when necessary.
- Planned weekly schedules for staff members based on availability and demand levels.
Restaurant Manager
Marietta Fish Market
Marietta, GA
11.2008 - 11.2018
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Explained goals and expectations required of trainees.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Created detailed reports on weekly and monthly revenues and expenses.
Education
Business
University of South Carolina - Beaufort
Okatie, SCUS Navy
Norfolk, VASkills
- Claims Evaluation
- Claims Processing
- Liability Determination
- Property Damage Assessment
- Policy Investigations
- Property Claims
- MS Office
- Claims File Management Processes
- Claims Investigation
- Coverage Determination
- Computer Skills
- Property Adjusting
Certification
- Certification In Independent Adjuster, Adjuster's Resource, Texas, 01/2022
- State Farm Certification
- Xactimate
Timeline
Independent Property Claims Adjuster
Crawford and Company
06.2023 - 09.2023
Independent Auto Claims Adjuster
CRAWFORD AND COMPANY
06.2022 - 06.2023
Independent Auto Claims Adjuster
Alacrity
10.2021 - 06.2022
Dining Room Supervisor
Vickery Rose
11.2018 - 10.2021
Restaurant Manager
Marietta Fish Market
11.2008 - 11.2018
Business
University of South Carolina - Beaufort
US Navy
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