Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Promise Wagner

Dallas

Summary

Skilled claims professional with proven track record in property loss assessment and resolution. Adept at evaluating damage, negotiating settlements, and ensuring fair outcomes. Strong collaborator with results-driven mindset, adaptable to evolving situations. Proficient in investigative techniques, policy interpretation, and customer relations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Independent Property Claims Adjuster

USAA Insurance
03.2022 - 06.2025
  • Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
  • Reduced claim processing time by effectively managing a high volume of daily claims.
  • Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.

Property Adjuster

Alacrity Solutions
10.2020 - 02.2022
  • Evaluated property damage claims to determine coverage eligibility and settlement amounts.
  • Collaborated with policyholders to gather necessary documentation for claim processing.
  • Negotiated with clients and service providers to reach fair and timely settlement agreements.
  • Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.

Education

High School Diploma -

Lake Ridge High School
Mansfield, TX
05-2021

Skills

  • Technology Experience
  • GuideWire
  • CoreLogic (Symbility)
  • Snap Sheet Claim Systems
  • Mobile Claims
  • Claim Tracker
  • Genpact
  • ALE Solutions
  • Xactimate
  • Slack
  • Excel
  • Damage Evaluation Techniques
  • Documentation Compliance
  • Regulatory Knowledge: State Insurance Requirements
  • Coverage Determination and policy interpretation
  • Analytical Tools: Reserve Setting, Payment Processing, MRP
  • Claims investigation

Certification

  • Xactimate certified
  • Adjuster licensed in Texas (Home state)

Timeline

Independent Property Claims Adjuster

USAA Insurance
03.2022 - 06.2025

Property Adjuster

Alacrity Solutions
10.2020 - 02.2022

High School Diploma -

Lake Ridge High School

Similar Profiles

CREATE PROFILE