Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Erin Wells

Erin Wells

Payson,UT

Summary

Friendly, organized, and service-oriented professional with a strong background in customer relations, operations, and team coordination. Brings hands-on experience in business management, employee training, and administrative tasks. Passionate about skincare and wellness with formal education in aesthetics. Eager to bring exceptional interpersonal skills and front-desk experience to a dynamic medical spa environment.

Overview

24
24
years of professional experience

Work History

Owner/Operator

Glacier Pass Shaved Ice
04.2021 - 04.2025
  • Managed all aspects of business operations including inventory, payroll, and customer service.
  • Hired, trained, and managed seasonal staff, fostering a positive and efficient team environment.
  • Maintained accurate bookkeeping and handled all financial records and reporting.
  • Built strong customer relationships, resulting in a loyal local following.
  • Ensured a clean, welcoming, and service-driven environment.
  • Consulted with customers to assess needs and propose optimal solutions.

Stay-at-Home Parent

Wells Family
12.2005 - Current
  • Effectively managed a busy household, developed time management and multitasking skills, and led volunteer efforts in community and school settings.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Maintained strong organizational and communication skills through volunteer leadership roles.

Corporate Trainer

Boston's Gourmet Pizza
01.2002 - 03.2004
  • Traveled to new store locations nationwide to train new employees on company standards, operations, and customer service.
  • Worked closely with management teams to ensure successful store openings.
  • Developed training programs and hands-on learning modules to reinforce company culture and procedures.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.

Education

Aesthetics Program -

Skinworks
Salt Lake City, UT

Skills

  • Customer Service Excellence
  • Office Administration & Scheduling
  • Employee Hiring & Onboarding
  • Inventory Management
  • Bookkeeping & Payroll
  • Event Planning & Fundraising
  • Strong Communication Skills
  • Passion for Skincare & Wellness
  • POS & Basic Accounting Systems
  • Sales strategy development

Additional Information

  • Passionate about helping clients feel their best through wellness and skincare
  • Quick learner with the ability to adapt in fast-paced environments
  • Familiar with front-desk etiquette and client scheduling systems (willing to learn any platform used)

Timeline

Owner/Operator

Glacier Pass Shaved Ice
04.2021 - 04.2025

Stay-at-Home Parent

Wells Family
12.2005 - Current

Corporate Trainer

Boston's Gourmet Pizza
01.2002 - 03.2004

Aesthetics Program -

Skinworks

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