ERIN WEST
Dry Ridge
Summary
Seasoned professional with 12+ years of experience in human resources and administrative support across diverse industries. Expertise in managing operations, fostering strategic partnerships, and enhancing productivity. Strong people management and customer service skills contribute to sustained organizational performance.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
Work History
SAHM
Self Employed
Dry Ridge
01.2020 - 01.2022
- Took intentional time off to focus on caregiving; Excited and eager to return to work.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed daily schedules and activities for children, promoting structured routines.
- Coordinated educational and recreational activities to foster development and learning.
- Developed nutritious meal plans, ensuring balanced diets for family health.
- Facilitated communication between family members, enhancing teamwork and cooperation.
- Organized household tasks, maintaining a clean and orderly environment.
VARIOUS TEMP ADMIN. ASSIGNMENTS
OFFICE TEAM
01.2017 - 01.2019
- Provided exceptional customer service by answering client inquiries received by phone, in person and email.
- Calendar management & setup for appointments & various meetings.
- Process payments, upload documents & update client information.
- Prepare correspondence and maintain accurate files.
HR SPECIALIST
DAV
01.2013 - 01.2016
- Recruited full-time, temporary, and contract employees for HQ and field offices.
- Coordinated interviews and pre-employment screenings, verified identification documents, and assisted with E-verify implementation to streamline hiring process.
- Lead HR internal communications to include welcoming new hires, general notices regarding events, and providing timely response to varied inquiries.
- Lead HR internal communications to include welcoming new hires, general notices regarding events, and providing timely responses to varied inquiries.
- Negotiated and reduced costs with vendors for recruitment and mandated posters.
- Spearheaded the first family event to boost morale, a highly successful inaugural event.
HR ASSISTANT
FUJI AUTO-TECH USA (ADECCO)
01.2012 - 01.2013
- Answered phone calls and greeted visitors at the front desk.
- Coordinated logistics for new hire orientations, ensuring completion of new hire paperwork to facilitate smooth onboarding process.
- Maintained spreadsheets on employee data and surveys, providing accurate information for HR decision-making.
- Scheduled and set up various meetings, interviews and company events.
SECRETARY
LAW OFFICE OF ATTORNEY JOHN HAUCK
01.2005 - 01.2010
- Answering phone, calendar management, and file maintenance.
- Collected and reviewed client accident reports and medical records to ensure comprehensive case documentation.
- Prepared and sent "Demand for Settlement" packages with relevant documentation to insurance claim representatives to facilitate claim resolution.
- Prepared and filed legal documents for personal injury cases to support legal proceedings.
- Opening personal injury and subrogation claims.
Education
N/A - Business Administration
Gateway Technical Community College
Covington , KY 06.2016 - 06.2026
Skills
- Human Resources
- Event Coordination
- Customer Service
- Home Management
- Family Support
- Time management
- Leadership
- Problem Solving
- Exceptional Communication Skills
- Rapport Builder
Additional Qualifications
- FRED PRYOR CERTIFICATES: HR 101
- HR Laws
- Writing Effective Job Descriptions
- Preventing FMLA Abuse
Timeline
SAHM
Self Employed
01.2020 - 01.2022
VARIOUS TEMP ADMIN. ASSIGNMENTS
OFFICE TEAM
01.2017 - 01.2019
N/A - Business Administration
Gateway Technical Community College
06.2016 - 06.2026
HR SPECIALIST
DAV
01.2013 - 01.2016
HR ASSISTANT
FUJI AUTO-TECH USA (ADECCO)
01.2012 - 01.2013
SECRETARY
LAW OFFICE OF ATTORNEY JOHN HAUCK
01.2005 - 01.2010