Job Search Status
Open to workDesired start date: Immediately
Open To Work
Verified
This profile is verified using an email address.
Erin White
Tulsa,OK
Work Preference
Summary
Dynamic hospitality professional with a proven track record at Hyatt Regency, Tulsa, excelling in customer service and teamwork. Delivered exceptional guest experiences as a Banquet Server at Ellis Hospitality, effectively managing multiple tasks in high-pressure environments. Skilled in time management and proficient in Opera Property Management System, ensuring operational excellence and guest satisfaction.
Overview
15
15
years of professional experience
Work History
Banquet Server
Ellis Hospitality
02.2025 - 11.2025
- Delivered exceptional service during events, ensuring guest satisfaction and engagement.
- Set up banquet spaces efficiently, adhering to venue specifications and timelines.
- Collaborated with team members to ensure smooth event execution and communication flow.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Front Desk Agent
Hyatt Regency, Tulsa
05.2011 - 08.2014
- Greeted and assisted guests during check-in and check-out processes, ensuring a welcoming experience.
- Managed reservations using Opera Property Management System, maintaining accuracy in guest bookings.
- Handled guest inquiries and concerns promptly, enhancing customer satisfaction through effective communication.
- Collaborated with housekeeping and maintenance teams to ensure room readiness and guest comfort.
- Trained new front desk staff on operational procedures and customer service best practices.
Education
No Degree - Business Administration
Rogers State University
Claremore, OKGED -
Rogers State University
Claremore, OK12-1999
Skills
Strong teamwork
Time management
Customer service
Food service
Accomplishments
Voted Oklahoma Hotel & Lodging Association's Front Desk Associate of the Year for 2013
Timeline
Banquet Server
Ellis Hospitality
02.2025 - 11.2025
Front Desk Agent
Hyatt Regency, Tulsa
05.2011 - 08.2014
No Degree - Business Administration
Rogers State University
GED -
Rogers State University