Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Whitney

Lee's Summit,Missouri

Summary

Dynamic professional with a proven track record in customer service and cash handling, demonstrated during tenure at Llywelyn's Pub. Expert in liquor, beer, and wine, with a strong multitasking ability and an engaging personality that enhances customer satisfaction. Excelled in fast-paced environments, significantly improving service efficiency and team performance through effective communication and a team player attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Bartender

Llywelyn's Pub
03.2016 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Office Assistant

Blackwell Nill & Francois
05.2016 - 09.2016
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Cashier

Buffalo Wild Wings
02.2015 - 03.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Lee's Summit High School
Lee's Summit, MO
05.2017

Skills

    Strong multitasking

    Customer Service

    Liquor, beer, and wine knowledge

    Highly reliable

    Team player attitude

    Clear and effective communication

    Patience and Tolerance

    Outgoing Personality

    Engaging personality

    Customer service expertise

    Complex Problem-Solving

    Payment Processing

    Handling Difficult Customers

    Cash Register Operation

    Hospitality service expertise

    Professional Appearance

Timeline

Office Assistant

Blackwell Nill & Francois
05.2016 - 09.2016

Bartender

Llywelyn's Pub
03.2016 - Current

Cashier

Buffalo Wild Wings
02.2015 - 03.2016

High School Diploma -

Lee's Summit High School

Similar Profiles

CREATE PROFILE
Erin Whitney