Erin Zirlott
Mobile,AL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Insurance Claims Adjuster
Pilot Catastrophe Services
Mobile, AL
05.2021 - 07.2021
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Answered customer questions regarding deductibles.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
Sales Associate
General Nutrition Center, GNC
Slidell, LA
03.2019 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
General Manager
General Nutrition Center, GNC
Pleasant Prairie, WI
09.2017 - 11.2018
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Sales Associate
General Nutrition Center, GNC
Kenosha, WI
02.2016 - 09.2017
- Provided positive first impressions to welcome existing, new and potential customers.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Baker High School
Mobile, AL05.2015
Skills
- Sales and Promotions
- Merchandising and Display
- Time Management
- Locating Merchandise
- Teamwork and Collaboration
- Exceeding Customer Expectations
- Store Opening and Closing
- Customer Service
- Retail Store Operations
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty
- Adaptable and Flexible
Timeline
Insurance Claims Adjuster
Pilot Catastrophe Services
05.2021 - 07.2021
Sales Associate
General Nutrition Center, GNC
03.2019 - 11.2020
General Manager
General Nutrition Center, GNC
09.2017 - 11.2018
Sales Associate
General Nutrition Center, GNC
02.2016 - 09.2017
High School Diploma -
Baker High School
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