Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Erin A. O'Brien

Springfield,MA

Summary

Enthusiastic and motivated five-year retired Emergency 911 Public Safety Dispatcher who has a long history of customer and public service. I believe that my positive attitude, strong work ethic and previous experience of driving firetrucks will help me to become a great School Bus Driver. I look forward to starting my new career with a successful team.

Overview

21
21
years of professional experience

Work History

Certified 911 Public Safety Dispatcher

Vernon Police Department
Vernon, CT
01.1998 - 10.2018
  • Operated police/public safety communications system to handle 911 emergencies, routine and administrative calls; successfully received and transmitted crucial information to responding officers. Effectively managed public safety field units to mitigate risks and expedite emergency responses when necessary.
  • Oversaw data retrieval/transmission operations across multiple computer systems to ensure seamless communication flow. Monitored internal cable tv system for the safety of our employees, prisoners, town and state buildings; Excellent customer service.

Education

Passed Virtual Zoom - CDP Test Prep Class 05/22/24

First Student Inc.
Springfield, MA
05-2024

Associate of Science - Medical Assisting

Springfield Technical Community College
Springfield, MA
05-1986

Certification - Emergency Medical Technician, Basic

Springfield College
Springfield
08-1984

Skills

  • Able to drive straight fire truck
  • Decision-Making
  • Good Judgment
  • Documentation And Reporting
  • Dependable and Responsible
  • Multitasking
  • Adaptability and Flexibility
  • Strong Work Ethic

Accomplishments

  • Vernon PD Distinguished Service Unit Award/Citations/Letters of Commendation: 13
  • Member America Association Of Medical Assistants (AAMA) ID # 99777, Certification Credential Expiration Aug 31, 2024

Affiliations

  • Gardening
  • Reading
  • Spending time with family and friends
  • DIY

References

References available upon request.

Timeline

Certified 911 Public Safety Dispatcher

Vernon Police Department
01.1998 - 10.2018

Passed Virtual Zoom - CDP Test Prep Class 05/22/24

First Student Inc.

Associate of Science - Medical Assisting

Springfield Technical Community College

Certification - Emergency Medical Technician, Basic

Springfield College
Erin A. O'Brien