Erin Donovan
SCAPPOOSE,OR
Summary
Results-driven Senior Systems Engineer with a strong focus on cybersecurity frameworks and incident response planning. Expertise in program and project management, ensuring high availability and resilience across complex IT infrastructures.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer
First Tech Federal Credit Union
Hillsboro, OR
10.2025 - Current
- Collaborated with cross-functional teams to identify and resolve technical issues.
- Developed Disaster Recovery documentation for systems processes and user guides to improve resiliency.
- Conducted system Disaster Recovery testing and validation to ensure compliance with industry standards (NIST RMF/Cyber Security Framework, ISO 27001/2, ISO 22301).
- Approve System Solution Reference Architecture design for resiliency and high availability design.
Director, Technical Recovery Management
Nike
Beaverton, OR
10.2022 - 09.2025
- Responsible for overall Program and Project management for Nike's Technical Recovery team and recovery portfolio over over five hundred systems, services, and applications.
- Provide leadership, talent management, and set strategic direction: leading a high-performance team of project managers and solution engineers.
- Responsible for recovery risk remediation, risk tracking, and risk reporting to C-level suite.
- Development of the Technical Recovery Incident Management process and procedures to respond to any Technical Recovery Incident.
Principal Information Security Analyst
Nike
Beaverton, OR
12.2019 - 09.2022
- Disaster Recovery system architecture and network design based on Recovery Time and Recovery Point Objective requirements.
- Partner with Engineering and Application teams to build resilient, highly available networks, platforms, and applications.
- Partner with Engineering and Application teams to develop Technical Recovery Plans covering the procedures and steps needed to recover systems during a Disaster Recovery incident.
- Conducted risk assessments to evaluate potential threats and improve organizational disaster recovery posture.
- Collaborated with IT teams to integrate security solutions into existing infrastructure effectively.
Lead Information Security Analyst
Nike
Beaverton, OR
03.2015 - 12.2019
- Developed and documented the roles and responsibilities across the Technical Recovery Team.
- Worked with application teams to develop the initial Technical Recovery Plans for Nike's Tier One applications.
- Project lead the implementation of Fusion Risk Management SaaS application to store all of Nike's Disaster Recovery data and plans.
- Facilitated Nike's annual Disaster Recovery exercises, validating recovery solutions and plans.
Sr Sales Engineer
CenturyLink (now Lumen)
Portland, OR
06.2007 - 01.2014
- Design custom Wide Area Network solutions for Enterprise businesses across Oregon and Southwest Washington, including MPLS, Metro-Ethernet, Dense Wave Fiber, and OC systems.
- Design Customer Premise Equipment solutions, including Local Area Network, VoIP, and cyber-security products, including Cisco and Juniper routers, switches, and firewalls, Cisco Call Manager, Avaya, and ShoreTel VoIP systems.
- Design Data Center and Colocation services for Enterprise customers including redundant network connectivity, power design, and rack/cage layouts.
- Led technical presentations to clients, demonstrating product capabilities and resolving inquiries.
- Collaborated with sales teams to develop customized solutions addressing client needs and industry challenges.
- Provided expert guidance on network architecture, ensuring alignment with client requirements, best practices, and resiliency.
- Developed comprehensive proposals that articulated technical specifications and value propositions for prospective clients.
Manager, Network Services
Unitus Community Credit Union
Portland, OR
01.2002 - 06.2007
- Directed IT department staff to enhance telecommunication, server infrastructure, desktop support, and helpdesk to support the organization.
- Developed Credit Union Wide Area Network to support the addition of five branches and new corporate headquarters.
- Designed branch server rooms, new corporate data center, and Local Area Networks for all Credit Union facilities.
- Main point of contact for all telecommunication and network service vendors.
- Administrated LAN infrastructure, Telecommunications, Firewalls, IPS/IDS, and load balancers.
- Oversaw budget management, ensuring alignment with organizational goals and financial health.
- Streamlined processes to reduce transaction times and improve service delivery for members.
Education
Master of Science - Business Continuity, Risk Management, And Security
Boston University
Boston, MA05-2015
Bachelor of Arts - Political Science
State University of New York
NY05-1994
Skills
- Process documentation
- Program and Project management
- Infrastructure management
- Capacity planning
- Network Architecture Design and Implementation
- Design and implementation
- Cybersecurity frameworks and best practices
- Cloud computing expertise
- System architecture design
- Network infrastructure administration
- Incident response planning
- Infrastructure development
Certification
ISC2 Certified Information Security Professional (CISSP) 2006 - Present
ISC2 Certified Cloud Security Professional (CCSP) 2017 - Present
ISC2 Certified Governance, Risk, and Compliance (CGRC) 2025 - Present
ISC2 Number 103400
Timeline
Senior Systems Engineer
First Tech Federal Credit Union
10.2025 - Current
Director, Technical Recovery Management
Nike
10.2022 - 09.2025
Principal Information Security Analyst
Nike
12.2019 - 09.2022
Lead Information Security Analyst
Nike
03.2015 - 12.2019
Sr Sales Engineer
CenturyLink (now Lumen)
06.2007 - 01.2014
Manager, Network Services
Unitus Community Credit Union
01.2002 - 06.2007
Master of Science - Business Continuity, Risk Management, And Security
Boston University
Bachelor of Arts - Political Science
State University of New York