Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Erini Ghobrial

Erini Ghobrial

9606 Della Dr, Henrico ,VA

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to CVS pharmacy . Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
09.2023 - Current
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
  • Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled.
  • Collected co-payments or full payments from customers.
  • Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
  • Improved customer satisfaction, addressing concerns and answering questions about medications and health conditions.

Pharmacy Technician

Walmart
04.2019 - 04.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Education

Bachelor of Science - Health Administration

ECPI University
Virginia Beach, VA
10.2025

Associate of Science - Public Health

J Sargeant Reynolds Community College
Richmond, VA
08.2023

Skills

  • Problem-solving skills
  • Pharmacy Software Proficiency
  • Inventory Control
  • Order Verification
  • HIPAA
  • Insurance Verification
  • Insurance Billing
  • Advanced math skills
  • Staff Leadership
  • Customer Service
  • Attention to Detail
  • Certified Pharmacy Technician (CPhT)
  • Dental Radiography

Certification

  • CPhT - Certified Pharmacy Technician
  • Certified Dental Assistant

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Pharmacy Technician

CVS Pharmacy
09.2023 - Current

Pharmacy Technician

Walmart
04.2019 - 04.2022

Bachelor of Science - Health Administration

ECPI University

Associate of Science - Public Health

J Sargeant Reynolds Community College

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Erini Ghobrial