Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Q. Peters

Boone,NC

Summary

Dedicated and detail-oriented medical coding and billing graduate with a CPC-A credential, along with hands-on training in ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II coding, chart review, and healthcare compliance.

Proven ability to interpret medical documentation, follow official coding guidelines, and maintain productivity with a high level of accuracy. Technically proficient, highly organized, resourceful, and ready to contribute to a fast-paced, remote (or local) coding team.

Experienced in small business ownership, nonprofit leadership, and client-focused service, bringing strong skills in organization, communication, and confidentiality. Looking to contribute to healthcare operations with accuracy, attention to detail, and independent productivity in a fast-paced environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Stay-at-Home Parent

Stay-At-Home-Parent
Boone, North Carolina
05.2013 - Current
  • Oversaw high-volume scheduling, budgeting, and logistics with multitasking precision.
  • Developed exceptional time management, adaptability, and conflict-resolution skills in a complex environment.
  • Pursued daily formal training in medical coding, including accuracy, productivity standards, and EHR tools.
  • Maintained a distraction-free, dedicated home workspace suitable for remote work, and ongoing learning.

Founding Board Member

Wildwood Agile Learning
Boone, North Carolina
09.2016 - 05.2021
  • Facilitated community engagement to strengthen school partnerships and support systems.
  • Led strategic planning sessions to define organizational vision and goals.
  • Cultivated positive corporate image by developing partnerships with media, business and community groups.
  • Collaborated with other board members to develop short-term goals that are aligned with long-term objectives.
  • Served as an ambassador for the organization in order to gain support from external stakeholders.

Owner

Short-term Rental Properties
Boone, North Carolina
04.2015 - 10.2018
  • Owned and managed two vacation rental properties, including bookings, guest communication, and maintenance coordination.
  • Maintained accurate records and scheduling across multiple platforms.
  • Ensured high customer satisfaction while handling logistics and operational details independently, and maintained a five-star level of service and accommodation.

Health and Wellness Consultant

Bare Essentials Natural Market
Boone, North Carolina
07.2007 - 07.2013
  • Conducted detailed client assessments and documented health data with professionalism and discretion.
  • Maintained organized, secure records in compliance with privacy best practices.
  • Delivered clear, empathetic communication to help clients understand complex wellness concepts, including a focus on lifestyle improvement, nutrition, and stress management.
  • Received continuous on-the-job training to stay abreast of current trends, medical knowledge, and the mechanism of action of specific ingredients.

Owner

Monkshood Deli & Catering; Zoetrope Coffee House
Boone, North Carolina
03.2001 - 12.2004
  • Co-managed daily operations, staff scheduling, customer relations, and event planning for two food-service businesses.
  • Oversaw budgeting, vendor coordination, staffing, and compliance with health and safety regulations.
  • Developed strong skills in documentation, multitasking, and team management in a fast-paced environment.

Board Secretary

Downtown Boone Development Association
Boone, North Carolina
03.2001 - 12.2004
  • Maintained accurate records of meeting minutes and decisions made.
  • Supported the development of strategic initiatives and long-term planning efforts.
  • Attended all Board meetings and took accurate records of proceedings.

Education

CPC-A - Medical Billing And Coding

Southwestern Community College
Sylva, NC
08-2025

Associate of Arts - Liberal Arts

Peace College
Raleigh, NC
05-1988

Some College (No Degree) - Pre-Architecture; Minor in Cultural Anthropolgy

Appalachian State University
Boone, NC

Skills

  • ICD-10-CM coding
  • CPT coding
  • ICD-10-PCS coding
  • HCPCS Level II coding
  • Medical coding and abstracting
  • Anatomy and physiology
  • Medical terminology
  • Understanding of CMS guidelines, AHA Coding Clinic, HIPAA, and coding compliance
  • Excellent communication and organization
  • Initiative, resourcefulness, and adaptability
  • Skilled in EHR systems, 3M coding platform, and Microsoft Office (Word, Excel)
  • Remote work ready: dedicated workspace, high-speed internet, focused, self-motivated

Certification

  • CPC-A, August 2025

Timeline

Founding Board Member

Wildwood Agile Learning
09.2016 - 05.2021

Owner

Short-term Rental Properties
04.2015 - 10.2018

Stay-at-Home Parent

Stay-At-Home-Parent
05.2013 - Current

Health and Wellness Consultant

Bare Essentials Natural Market
07.2007 - 07.2013

Owner

Monkshood Deli & Catering; Zoetrope Coffee House
03.2001 - 12.2004

Board Secretary

Downtown Boone Development Association
03.2001 - 12.2004

CPC-A - Medical Billing And Coding

Southwestern Community College

Associate of Arts - Liberal Arts

Peace College

Some College (No Degree) - Pre-Architecture; Minor in Cultural Anthropolgy

Appalachian State University

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