Shannon Mask
Macon,GA
Summary
I'm exhausted from being home and living with COVID-19 refugees!! I've decided time for a change. Get paid for leaving home. All kidding aside. I was a nurse for 23+ years. I took a few years off to get a break-I would enjoy the "business" end of a job. I really enjoyed working as a CSR in my younger years. Perhaps even medical front office, scheduling and ICD-10 codes. That way I can stay medically relevant. Merchandising is fun to me. Is that weird? I feel I can bring my compassion and strong people skills to the table. I'm looking forward to a fresh start in a different field. Just CSR and resolving conflicts and supervision. These are all skills I do daily. I'm very proficient Thanks for your time and interest. Call me 478-388-2642
Overview
31
31
years of professional experience
1
1
Certification
Work History
Stay at Home Parent
At Home
09.2019 - Current
- I do retail therapy
- I'm a nurse, teacher, therapist, boxer, etc
- You name it and I've done, can do it or have raised one! Time for a change
- I enjoy people and am ready to be part of a team
- Prefer a career/job as an Asst Manager, office style work- even MD office for scheduling…etc, CSR or Merchandising
- I have a flair for decorating and love to help others with new ideas and styles they wouldn't normally choose
- I've even helped out stocking and selling of motorcycle parts at my dad's old bike shop when they were in a pinch! Hire me and I'll definitely help your business.
LPN, Sales, Mom and animal mom/rescuer....
all around Middle GA
09.1993 - Current
- In addition to these jobs I have also worked for some Home Health Company's with pediatrics and hospice patients/their families and friends
- CCSP home supervisory visits, taught Nursing Assistant classes to enable students to become ready for State Certification
- Worked in dementia care units and a renal floor at a hospital
- I also helped out with sales and part orders when needed for my families motorcycle shop in Warner Robins, GA
- Oh, last but not least, raised 3 human beings and fur, feathered and scaled 'babies'
- Showed Arabian horses 30+ years......
LPN Charge Nurse
Southern Correctional Medicine Houston Co Jail
05.2019 - 08.2021
- Sorted meds to our carts and assigned units for the day for med passes
- Completed am and lunch Med passes
- In between the med passes did intake (booking) and exit exams
- Nurse sick call appointments and emergency calls
- Med inventory and supply orders
- MD appts and refill requests
- Depression, STD screenings, etc.
LPN Charge Nurse
Lynn Haven NH, Bel Arbor, MCCG, Arc of Macon, and other nursing facilities
09.1998 - 02.2019
- Charge over Cna's assigned to my unit, Med administration and evaluation for any side effects, etc
- Care plans
- Assist MD during rounds
- Head to toe assessment
- Intake and discharge f patients, etc
- For 21 plus years
- Ready for something different.
Server/Hostess
Pier 97
03.2005 - 07.2007
- Served tables, kept restaurant clean and presentable
- Was always up to health dept codes, great food and fun! Receiving clerk, conflict/ resolution exp
- Cashier, Private Party Sunday's ! Learned a lot about myself and people through this job
Receiving Clerk, CSR, bagger, and cashier
Select Coffee and Tea Co./ Kroger-Macon 31210
05.1993 - 07.1998
- Select Coffee and Tea-Warehouse receiving clerk
- Checked in trucks
- Drove Isuzu box trucks (some manuals)
- Counted and placed inventory in appropriate places
- Completed orders from customers
- Billing and CSR
- Environmental services
- Broke down boxes
- Used forklift but not certified
- Long time ago
- Quick learner
- Kroger-Macon Ga 31210- bagger, stock, put back 'rejects', helped work front end also during this time frame.
Education
Associate's degree in Practical Nursing - Nursing
Central Georgia Technical College
Macon, Ga09.1998
High School diploma in College preparatory - College Preparatory
Mount de Sales Academy
Macon, Ga05.1995
Skills
- Insurance Verification (10 years)
- Administrative Experience
- Front desk (10 years)
- EMR Systems (6 years)
- Medication Administration
- Nursing (10 years)
- Tube Feeding (10 years)
- Experience Administering Injections (10 years)
- Critical Care Experience (10 years)
- Laboratory Experience (2 years)
- Patient Care (10 years)
- Medical Records (10 years)
- Supervising Experience (10 years)
- Medical Office Experience (10 years)
- English (10 years)
- Case Management (10 years)
- Hospital Experience (6 years)
- Employee Orientation
- Phlebotomy (10 years)
- Computer literacy (10 years)
- Medical receptionist (10 years)
- Microsoft Word (10 years)
- Customer service (10 years)
- Home Care (10 years)
- Venipuncture (10 years)
- Cerner
- Epic
- Leadership
- Basic math
- Phone Etiquette
- Caregiving
- Quality Assurance
- ICD-10 (10 years)
- Management (10 years)
- Anatomy Knowledge
- Medical Coding
- Medical Terminology
- Receiving Clerk (3 years)
- Inventory Control (3 years)
- ICD Coding
- Medical Scheduling
- Warehouse experience (5 years)
- Retail sales
- Cash handling (10 years)
- Sales
- Cashiering
- Memory care (10 years)
- Assisted living
- Dementia care (10 years)
- Senior care (10 years)
- Time management
- Hospice Care (10 years)
- CPT Coding
- Documentation review
- Store management
- Microsoft Office
- ICD-9
- Triage
- Managed care
- Care plans
- Merchandising
- HIPAA
- Food service
- Research
- Clerical Experience
- Organizational Skills
- Vital Signs (10 years)
- Delivery driver experience
- Veterinary experience
- Multi-line phone systems
- Order fulfillment
- Automotive diagnostics
- Computer skills
- Communication skills
- Writing skills
- Microsoft Excel
- Food handling
- Sanitation
- Driving
- Typing
- Outside sales
- Medical Billing
- Environmental Services
Certification
- BLS Certification
- Licensed Practical Nurse, 03/2021
- LVN
- AED Certification
- CPR Certification
- PN, 03/2021, GA
Assessments
- Retail customer service, Highly Proficient, 01/2022, Responding to customer situations in a retail setting
- Management & leadership skills: Impact & influence, Familiar, 11/2021, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Work style: Reliability, Proficient, 01/2022, Tendency to be reliable, dependable, and act with integrity at work
- Customer service, Proficient, 01/2022, Identifying and resolving common customer issues
- Customer focus & orientation, Familiar, 01/2022, Responding to customer situations with sensitivity
- Delivery driver, Proficient, 02/2022, Interpreting instructions or signs and solving problems
- Sales skills, Highly Proficient, 01/2022, Influencing and negotiating with customers
- Supervisory skills: Motivating & assessing employees, Expert, 03/2021, Motivating others to achieve objectives and identifying improvements or corrective actions
Personal Information
Willing To Relocate: Anywhere
Workauthorization
Authorized to work in the US for any employer
Timeline
Stay at Home Parent
At Home
09.2019 - Current
LPN Charge Nurse
Southern Correctional Medicine Houston Co Jail
05.2019 - 08.2021
Server/Hostess
Pier 97
03.2005 - 07.2007
LPN Charge Nurse
Lynn Haven NH, Bel Arbor, MCCG, Arc of Macon, and other nursing facilities
09.1998 - 02.2019
LPN, Sales, Mom and animal mom/rescuer....
all around Middle GA
09.1993 - Current
Receiving Clerk, CSR, bagger, and cashier
Select Coffee and Tea Co./ Kroger-Macon 31210
05.1993 - 07.1998
Associate's degree in Practical Nursing - Nursing
Central Georgia Technical College
High School diploma in College preparatory - College Preparatory
Mount de Sales Academy
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