Detail-oriented coding professional with knowledge in CPT, ICD-10-CM, and HCPCS coding. Committed to regulatory compliance and quality control, ensuring accurate medical documentation and timely follow-ups.
Overview
20
20
years of professional experience
Work History
Stay-at-Home Parent
McLaughlin Residence
Wayland
03.2017 - Current
Managed complex schedules, deadlines, and responsibilities while maintaining accuracy and organization.
Coordinated medical appointments, school records, and documentation, ensuring timely follow-up and accuracy.
Strengthened communication skills through regular interaction with healthcare providers, educators, and service professionals.
Maintained budgeting, recordkeeping, and confidential personal information.
Computer Image Specialist
Steuben Trust Company
Hornell
05.2010 - 03.2017
Scanned, indexed, and reviewed high volumes of financial and administrative documents to ensure accuracy and completeness.
Performed quality control checks on electronic records and corrected indexing or imaging errors as needed.
Maintained strict confidentiality and compliance with privacy and security regulations.
Retrieved and distributed electronic records for audits, compliance reviews, and internal departments.
Assisted with troubleshooting imaging systems and worked with IT to resolve technical issues.
Supported workflow improvements that increased efficiency and reduced processing errors.
Image Services Generalist
DuPont Community Credit Union
Waynesboro
08.2005 - 10.2009
Processed daily image capture for checks, deposits, loan files, and account documentation.
Audited electronic records for accuracy, completeness, and proper indexing.
Retrieved documentation to support internal teams, audits, and member inquiries.
Followed strict confidentiality and regulatory requirements when handling sensitive information.
Collaborated with the operations and accounting teams to resolve documentation discrepancies.
Education
Associate of Occupational Science - Health Information Management
Bryan University
Tempe, AZ
02-2026
Medical Billing And Coding Certificate - Health Information Management
Bryan University
Tempe, AZ
05-2025
Skills
CPT, ICD-10-CM, and HCPCS coding (academic and practical training)
Medical documentation review and abstraction
Electronic Health Records (EHR/EMR)
Regulatory compliance and confidentiality (HIPAA)
Charge entry and data accuracy
Coding software (3M Encoder)
Microsoft Word, Excel, Outlook, and Teams
Attention to detail and quality control
Time management and organization
Communication and teamwork
Timeline
Stay-at-Home Parent
McLaughlin Residence
03.2017 - Current
Computer Image Specialist
Steuben Trust Company
05.2010 - 03.2017
Image Services Generalist
DuPont Community Credit Union
08.2005 - 10.2009
Associate of Occupational Science - Health Information Management
Bryan University
Medical Billing And Coding Certificate - Health Information Management