Years of professional experience
Hi, I’m
Erin Salie
Canajoharie,NY
It is better to fail in originality than to succeed in imitation.
Herman Melville
Summary
Accomplished Funeral Director with eight years of experience in high pressure event coordination, customer experience management, public speaking, marketing, and community outreach. Collaborative leader dedicated to providing exceptional organizational management, building strong relationships, and strong brands. Skilled in coordinating logistics, demonstrating empathy and exceeding expectations. Organized and dependable candidate successful at managing multiple projects with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
4
Philanthropic organization memberships
3
Post education certifications
Skills
- Adaptability
- Emotional Intelligence
- Project Coordination
- Budget Control
- Creativity and Innovation
- Result Orientation
- Contract Management
- Sales and marketing
- Event coordination
- Conflict resolution
- Public speaking
- Event Coordination
- Speech Writing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Education
Funeral Services Administration, Canton, NY
Bachelor of Science
01.2016
University Overview
- 3.8 GPA
- Graduated with High Honor
- Twice Awarded Professionalism Award
- Environmental Club
- Alumni Office Volunteer
- Mortuary Science Club Member
- Elected to Senator of Mortuary Science Club Spring of 2014
- Elected to Vice President of Mortuary Science Club Spring of 2015
Fulton Montgomery Community College, Johnstown, NY
Associate of Science
01.2012
University Overview
- Member of GLOW Club
- Elected to Senator for GLOW Club in 2011
Work History
Betz, Rossi, Bellinger & Stewart Family Funeral Homes
Associate/Licensed Director
07.2015 - Current
Job overview
- Assisted with general office duties including answering phones, preparing reports, record-keeping, and tracking sales/accounts receivable data.
- Planned, organized, and marketed community outreach events to increase organization visibility.
- Fostered strong relationships with community members and clients through active involvement with various community organizations.
- Arranged, conducted and directed bereavement rites including funeral and memorial ceremonies in a professional, organized and caring manner.
- Completed and accurately prepared all documents relating to services, maintenance, and other data entry.
- Worked an on-call schedule requiring consistent availability to clients and customers.
- Pursued professional development through participation in educational programs.
- Provided exceptional customer service by building strong rapport and trust with every family served.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Assisted clients in making arrangements, consistently exceeding their expectations by creating unique and meaningful experiences.
- Coordinated and managed memorial events, communicating necessary information to multiple parties.
- Offered guidance and support to clients, creating a sense of comfort and understanding during high-pressure situations.
- Monitored the progress and performance of team members, providing constructive feedback and implementing strategies for improvement.
- Leveraged relationships with clients by utilizing knowledge of their values and desires to customize merchandise and service sales resulting in outstanding client experience management.
- Pursued professional development through participation in educational and community programs.
Nathan Littauer Hospital
Receptionist
10.2013 - 09.2014
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Nathan Littauer Hospital
Medical Records Clerk
09.2010 - 10.2013
Job overview
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Printed and photocopied documents to provide patients with copies of medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Utilized electronic medical record systems to store, retrieve and process patient data.
Fulton Montgomery Community College, Evans Library
Library Associate
09.2010 - 07.2012
Job overview
- Handled check-in and check-out process of library books and materials at circulation desk.
- Processed library card applications and maintained patron records with accurate contact information.
- Assisted patrons with printing and copying according to personalized requirements.
- Gained strong understanding of various methods for cataloging books and other materials.
- Collected and processed fines on overdue library materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Located library materials, resources and technologies to fulfill patron requests.
- Set up computer and digital device access, providing assistance with use and operation.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Placed books on proper shelves when returned to circulation.
- Utilized computer databases to locate library materials.
- Helped patrons locate resources using catalog and circulation systems.
Clubs And Activities
- Canajoharie Library and Arkell Museum Board Trustee
- NYSFDA Bridge Commission
- Soroptimist International Member
- Habitat for Humanity Resource Committee Member
Accomplishments
- NFDA Professional Woman's Conference Scholarship Winner
- Talk Death Daily Day in the Life of a Funeral Director Article
- Foundation Partners Group High Potential Resident Funeral Director
- New York State Funeral Directors Association Newsletter Spotlight Article
- State University of NY Funeral Services Administration Professionalism Award
Certification
- NEFSP Leadership Academy Graduate, 2022
- Certified Green Burial Practitioner, Green Burial Council, 2021
- End of Life Doula, Doulagivers, 2020
Similar Profiles
ALEXIS A C CANCINOALEXIS A C CANCINO
Private Nanny at Freeman Family Funeral Homes and CrematoryPrivate Nanny at Freeman Family Funeral Homes and Crematory
Leslie YetzerLeslie Yetzer
Funeral Director Apprentice at Vertin Family Funeral HomesFuneral Director Apprentice at Vertin Family Funeral Homes
Jonele BateJonele Bate
Funeral Director at Dello Russo Family Funeral HomesFuneral Director at Dello Russo Family Funeral Homes