Summary
Overview
Work History
Education
Skills
Timeline
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Eris Diaz

Kailua,HI

Summary

Accomplished Crew Trainer at McDonald's, adept in customer service and leadership, significantly enhancing team efficiency and performance. Expert in cash handling and teamwork, my approach led to improved operational flow and customer satisfaction. Leveraging strong communication and computer literacy, I excel in fast-paced environments, driving projects to completion with precision and collaborative spirit.

Overview

1
1
year of professional experience

Work History

Crew Trainer

McDonald's
01.2023 - 01.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Coordinated with management for inventory, restocking, cash counting/handling, and prep work for following shifts.

Crew Member

Dunkin'
02.2024 - 03.2024
  • Worked to meet customer's expectations, and demands.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Homeschooled
Las Vegas
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Cash Handling
  • Leadership Qualities
  • Computer Literacy
  • Verbal and written communication
  • Project Management
  • Advanced Math

Timeline

Crew Member

Dunkin'
02.2024 - 03.2024

Crew Trainer

McDonald's
01.2023 - 01.2024

High School Diploma -

Homeschooled

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Eris Diaz