Erisneyda Cortez
Sioux City,Iowa
Work Preference
Summary
Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manufacturing Operator
Wells Enterprises Inc.
Le mars, IA
03.2026 - Current
- Organized work to meet demanding production goals.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Inspected products and machines to maintain quality and efficiency.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Performed general equipment maintenance and repair to minimize downtime.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Maintained organized work area by cleaning and removing hazards.
- Reviewed production schedules and streamlined processes.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Merchandise Associate
Lowes
Sioux City, Iowa
10.2020 - Current
- Communicated and coordinated planogram execution with store management.
- Transported and positioned floor displays with pallet jacks.
- Completed updates to signage, marketing materials and item price tags to reflect current promotions.
- Generated, reviewed and distributed sales reports each week for management.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Consulted with management and advertising teams to plan optimal promotions.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Organized and located inventory, updating store spreadsheets to reflect statistical data.
Online Grocery Associate
Walmart
Sioux City, Iowa
01.2016 - 01.2019
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Satisfied customers with quick, accurate service under tight deadlines.
Server
Red Robin Gourmet Burgers
Sioux City, Iowa
03.2017 - 05.2017
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Education
Associate of Arts -
Western Iowa Tech Community College
Sioux City, IA05.2021
High School Diploma -
East High School
Sioux City, IA05.2018
Skills
- Product placements
- Restocking processes
- Sales abilities
- Retail experience
- Signage updates
- Pricing standards
- POS
- Sales Techniques
- Friendly and outgoing
- Fluent in spanish
- Active listener
- Floor set design
- POS systems knowledge
- In-store support
Certification
- Licensed CDL - 2020
forklift
forklift
Timeline
Manufacturing Operator
Wells Enterprises Inc.
03.2026 - Current
Merchandise Associate
Lowes
10.2020 - Current
Server
Red Robin Gourmet Burgers
03.2017 - 05.2017
Online Grocery Associate
Walmart
01.2016 - 01.2019
Associate of Arts -
Western Iowa Tech Community College
High School Diploma -
East High School