Erjona Cela
Stoneham,USA
Summary
Reputable Bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Recognized for creating innovative and attractive drink menus.
Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
ROSSETI
06.2025 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
Fin Point
11.2023 - 05.2025
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Created signature cocktail menu that increased sales by 50% within the first month of implementation
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Implemented upselling strategies resulting in an increase in average check size by 90%
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Sonsie Boston
05.2023 - 11.2023
- Provided guests with a positively memorable experience by advising diners on food menu items and drink specials
- Skillfully prepared standard as well as exotic mixed beverages in a timely manner
- Ensured a clean and organized bar
- Contributes to daily, holiday, and theme drink menus in collaboration with supervisor
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Office Clerk
William & Company
04.2022 - 05.2023
- Responsible for ordering, filing, and paying vendors
- Attention to detail
- Work independently and set weekly goals
- Maintain a professional attitude when representing the company while interacting with clients and vendors
Bartender/Server
Black Horse Tavern
07.2020 - 06.2022
- Lead Server with responsibility for overseeing opening/closing procedures as well as coaching and mentoring new servers regarding menu items and company policies
- Focus on customer service
- Responsible for making sure guests have a great experience from start to finish
- Attention to detail, customer allergies, and dietary preferences
- Tracked inventory usage
- Assisted in ordering for bar/restaurant
- Worked cooperatively with both front and back of house staff to make sure dinner service went smoothly
- Helped other staff keep a positive mindset and made sure no one was over worked
- Daily cash drawer reconciliation
- Handle guest complaints in a positive and timely manner
Education
High school diploma -
Collage Daka Albania
Albany, AL06.2015
Training - Selling
Stainner
UNITED KINGDOM10-2015
Skills
- Signature cocktail creation
- Host guest interactions
- Team collaboration
- Employee training
- Attention to detail
- Courteous
- Suggestive selling
- Changing beer kegs
- Able to stand 12 hours
- Organizational growth
- Excellent judgment
- Anticipating guest needs
- Strong multitasking
- Patience and tolerance
- Outgoing personality
Certification
- CPR Certification
- First Aid Certification
Languages
French
Professional Working
Albanian
Native or Bilingual
English
Full Professional
Timeline
Bartender
ROSSETI
06.2025 - Current
Bartender
Fin Point
11.2023 - 05.2025
Bartender
Sonsie Boston
05.2023 - 11.2023
Office Clerk
William & Company
04.2022 - 05.2023
Bartender/Server
Black Horse Tavern
07.2020 - 06.2022
High school diploma -
Collage Daka Albania
Training - Selling
Stainner
<Enter your own>
Willing To Relocate: Anywhere
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