Erlich Guerra
Naples,FL
Summary
Proven leader in shower installation and commercial sales, with a track record of enhancing customer satisfaction and streamlining processes at Premium Custom Glass. Excels in time management and power tool operation, significantly improving installation efficiency and fostering key client relationships for sustained business growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
SHOWER INSTALLER
PREMIUN CUATOM GLASS
NAPLES, FL
01.2024 - Current
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Collaborated with team members to ensure smooth workflow and successful project completion.
SHOWER INSTALLER
SHORELINESG
NAPLES,FL
09.2022 - 01.2025
- Inspected installations to check for functionality and maintain customer satisfaction.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Driver Supervisor
COMMERCIAL GEOMINERA
LA HAVANA
04.2006 - 07.2021
- Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
- Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
Commercial Sales Manager
TISA.SA
LA HAVANA
10.2000 - 03.2006
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
Education
No Degree - NEGOTIATION
ANDRES LUJAN
BUSSINES NEGOTIATION06.1997
High School Diploma -
CARLOS GUITIERREZ MENOYO
LA HAVANA07.1991
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Customer Service
- Equipment Operation
- Worksite Safety and Maintenance
- Hardware Installation
- Installation updates
- Company vehicle maintenance
Timeline
SHOWER INSTALLER
PREMIUN CUATOM GLASS
01.2024 - Current
SHOWER INSTALLER
SHORELINESG
09.2022 - 01.2025
Driver Supervisor
COMMERCIAL GEOMINERA
04.2006 - 07.2021
Commercial Sales Manager
TISA.SA
10.2000 - 03.2006
No Degree - NEGOTIATION
ANDRES LUJAN
High School Diploma -
CARLOS GUITIERREZ MENOYO