ERLINE DE-NOSE
Richmond Hill,USA
Summary
Dynamic social worker coordinator with a proven track record at Catholic Charities Elderly Housing, excelling in benefits processing and crisis support. Expert in healthcare navigation, I advocate for residents, ensuring continuity of care and enhancing wellness through tailored programs. Committed to fostering trust and improving quality of life for elderly clients.
Overview
25
25
years of professional experience
Work History
Social Worker Coordinator
Catholic Charities Elderly Housing
04.2025 - Current
- Coordinate comprehensive social and healthcare services for elderly residents in supportive housing
- Secure SSI and SSP benefit award documentation through liaison with administrative agencies
- Communicate with retirement institutions to obtain benefit verification and explanation letters
- Design and deliver resident education programs including fire safety, home care, and wound care
- Arrange and manage home care services to support independent living
- Conduct routine wellness checks and unit safety inspections to reduce fall and health risks
- Provide immediate assistance during medical emergencies until EMS arrival
- Monitor residents during hospitalizations and rehabilitation stays to ensure continuity of care
- Advocate for residents lacking family support within hospital and rehab settings
- Build trusting relationships through daily resident engagement and support
Private Care Provider
Self-Employed
New York, USA
01.2012 - Current
- Delivered individualized personal and healthcare support in home-based settings
- Managed medication adherence and coordinated medical appointments
- Supported hospice and end-of-life care with dignity and compassion
- Implemented therapeutic activities to improve mobility and daily functioning
Medical Assistant
CityMD
New York, USA
01.2013 - 01.2014
- Performed clinical procedures including phlebotomy, vital signs, EKGs, and specimen processing
- Maintained accurate electronic medical records and supported physicians during exams
- Ensured exam room readiness and compliance with clinical protocols
Clerk Operator
Memorial Sloan Kettering
New York, New York
01.2001 - 12.2009
- Delivered exceptional customer service by assisting patients with inquiries and concerns.
- Ensured accuracy in electronic data entry for patient records.
- Coordinated efficient appointment scheduling to optimize patient flow.
- Updated physician pagers within Ancom System to enhance communication effectiveness.
- Oversaw after-hours scheduling, maintaining operational continuity for patient care.
Education
Master of Science - Christian Counseling
Grand Canyon University
Arizona City, AZ06-2027
Bachelor of Arts - Organizational Management
Nyack Alliance University
New York, NY05-2022
Associate in Occupational Studies - Medical Assisting
Mandl School, College of Allied Health
New York, NY05-2012
Skills
- Elderly housing services coordination
- Social services and case advocacy
- Benefits processing (SSI/SSP)
- Healthcare navigation and continuity of care
- Resident wellness and safety assessments
- Emergency response and crisis support
- Home care and community resource coordination
- Interdisciplinary collaboration
- Patient and family advocacy
- Medical and social documentation
References
Available upon request
Languages
Creole
Full Professional
Timeline
Social Worker Coordinator
Catholic Charities Elderly Housing
04.2025 - Current
Medical Assistant
CityMD
01.2013 - 01.2014
Private Care Provider
Self-Employed
01.2012 - Current
Clerk Operator
Memorial Sloan Kettering
01.2001 - 12.2009
Master of Science - Christian Counseling
Grand Canyon University
Bachelor of Arts - Organizational Management
Nyack Alliance University
Associate in Occupational Studies - Medical Assisting
Mandl School, College of Allied Health