Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Work Availability
Quote
Accomplishments
Timeline
Software
Interests
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Erma Heim

Erma Heim

Timberville

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

34
34
years of professional experience
1
1
Certification

Work History

QA Clerk

Kerry Foods
11.2024 - Current
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Compiled and analyzed data to produce reports.
  • Edited and proofread documents for accuracy and completeness.

QA Lead

Kerry Foods
06.2021 - 11.2024
  • Mentored junior team members, fostering growth and enhancing team performance.
  • Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
  • Conducted root cause analysis on recurring defects, implementing preventative measures to reduce future occurrences.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Improved quality processes for increased efficiency and effectiveness.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.

QA Technician

Kerry Foods
11.2019 - 05.2021
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.

Machine Operator

Ariake U.S.A
07.2016 - 10.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Elementary School Principal

Department Of Education
06.2010 - 03.2015
  • Promoted diversity within the school community by cultivating an inclusive atmosphere that respected individual differences among students and staff members alike.
  • Developed a comprehensive strategic plan that guided the school''s direction while adhering to state standards and requirements.
  • Mentored new teachers through observation feedback sessions, contributing to their growth as educators within the school system.
  • Reduced disciplinary issues by developing and enforcing clear expectations for student behavior and academic progress.
  • Collaborated with district leaders to align school goals and initiatives with the broader educational vision.
  • Evaluated curriculum effectiveness through regular assessments, modifying materials as necessary to meet student needs.
  • Established a positive learning environment by fostering strong relationships with students, parents, and staff members.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.

Elementary School Teacher

Department Of Education
06.1991 - 03.2009
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.

Education

Bachelor of Science - Elementary Education

Bukidnon State College
Philippines
03-1990

Skills

  • Record preparation
  • Time management
  • Flexible and adaptable
  • Teamwork and collaboration
  • Data entry
  • Record sorting and filing
  • Data recording
  • Document review
  • Task prioritization

Certification

  • Food safety assessment
  • FSPCA Preventive Controls for Human Food
  • Better Process Control School
  • Sensory and Consumer Product Research Bench Review
  • Supply Quality Risk Assessment
  • Global Supply Quality Overview
  • HACCP-Metal Detection Webinar
  • Food Safety and Allergen Awareness
  • PPE Awareness
  • HACCP Overview
  • EMC Swabbing elearning
  • Food Defense Awareness

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Healthcare benefits401k matchPaid sick leavePaid time offCareer advancementWork-life balancePersonal development programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

QA Clerk

Kerry Foods
11.2024 - Current

QA Lead

Kerry Foods
06.2021 - 11.2024

QA Technician

Kerry Foods
11.2019 - 05.2021

Machine Operator

Ariake U.S.A
07.2016 - 10.2019

Elementary School Principal

Department Of Education
06.2010 - 03.2015

Elementary School Teacher

Department Of Education
06.1991 - 03.2009

Bachelor of Science - Elementary Education

Bukidnon State College

Software

SAP

Interests

Gardening, cooking