Ermal Kuci
Lodi
Summary
Dedicated public safety professional with proven expertise in emergency response and crisis management, honed at Allied Universal Security Services. Skilled in CCTV surveillance, conflict resolution, and risk assessment, I excel in high-stress situations, ensuring public safety with integrity and exceptional customer service. Adept at team coordination and implementing security protocols, I bring a proactive approach to safeguarding assets and personnel. Demonstrated ability to lead with a strong work ethic and attention to detail, I have significantly enhanced security and operational efficiency in previous roles, reducing incidents and improving overall safety standards. Passionate about fostering trust and maintaining order in dynamic environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
11.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Report writing and documentation.
- Traffic enforcement .
- Evidence handling.
- Responded to emergency calls, managed-high stress situations, and ensured public safety.
Education
No Degree - Accounting
Montclair State University
Montclair, NJ05-2027
High School Diploma -
Lodi High School
Lodi, NJ06-2023
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Superior customer service
- Emergency response
- Patrol operations
- Fluent in english and albanian
- Theft prevention training
- Investigative skills
- Interior and exterior patrol
- High level of integrity
- Work ethic
- Verbal and written communication
- Reliability
- Physical stamina
- Leader
- Hard worker
- Traffic enforcement
- Crisis management and de-escalation
- Complex Problem-solving
- Conflict resolution techniques
Certification
- New Jersey Driver's License
- New jersey firearm certification
- Certified New Jersey SORA security license
Languages
English
Native or Bilingual
Albanian
Full Professional
Timeline
Security Officer
Allied Universal Security Services
11.2023 - Current
No Degree - Accounting
Montclair State University
High School Diploma -
Lodi High School
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