ERNA COOPER

• Revise and edit books, dissertations, college applications, legal and business documentation, and articles and journalism in French and English.

• Responsible for all clerical duties within Eastern Wealth Management Operations that include, but are not limited to: report filing and production; checking stock prices (on Big Charts and Yahoo Finance) for previous-day’s closing before market opens (relevant to client investments) and submitting them to supervisor; printing and distributing daily hard-copy mail; and preparing checks for deposit.
• Data entry of relevant account updates and corrections in Trust accounting system;
• Updating and Editing the Operations Procedure Manual;
• Preparing, updating and validating all departmental daily work reports to central Operations, for digital scanning and archiving in Optima;
• ·Accounting-related services: Producing daily reconciliation reports by printing daily DDA (incoming/outgoing funds, including Trust and class-action settlement accounts), and matching activity in the DDA to manual cashbooks from the previous day’s activity.
• Risk Management: Communicating to Manager and other relevant officers any discrepancies in reconciliation reports, in a timely manner, from previous day’s activity, to avoid any errors or oversights in trading activity, prevent overdrawn accounts and departmentalaudits.

• Conducted various remote duties, including:

o Editing, revising, rewriting and formatting, as needed, to produce high-quality, reader-friendly, accessible, timely, results-based corporate communications materials, including, but not limited to, stories, speeches, key messages and other documents aligned with UN Women’s established standards and formats.

o Editing website and published material, based on the corporate and program needs.Conduct various remote duties, including editing, revising, rewriting and formatting corporate communications materials aligned with UN Women's standards and formats.

• Assist Managing Partner in administrative law and appeals, security clearance matters, and whistleblower protection for Federal employees
• Wrote occasional replies to removal actions, drafted and proofed correspondence regarding various employment defense actions.
• Filed pleadings with the Merit Systems Protection Board (MSPB), as well as other court documents.
• Maintained correspondence, discovery, pleadings, and other files for 6 attorneys.
• Handled case management: opened/closed files, drafted and sent status updates to insurance companies for non-private-paying clients.
• Maintained calendar for all attorneys, including managing partner.
• Processed retainers and invoice payments for private-paying clients.

· Drafted and submitted budgets and analyses of cases to insurance companies, Markel Underwriters and North American Risk Services, Inc., for all insured clients.

• Language-related, public speaking role.
• Part-time seasonal position working for MBA Student and Academic Services.
• Duties involved: Rehearsing on weekends/evenings with a view to reading all graduates’ names (including all foreign names) at the Degree Ceremony (recorded in 2020 and 2021).
• Make-up ceremonies for 2020 and 2021 were conducted live in May 2022.

• Completed Works: Immigration Practice Manual, 2019 Supplement; Appellate Practice in Massachusetts, 2020 Supplement; Real Estate Title Practice in Massachusetts; Health and Hospital Law in Massachusetts, 2020 Supplement; and other titles on various practice areas, for print and digital publication.
• Checked legal citations, some content, formatting, syntax, grammar, and punctuation according to The Chicago Manual of Style and MCLE’s in-house style; legal references followed The Blue Book citation guidelines.

• Sales Associate of luxury merchandise sold through a leased space at Macy’s, Braintree.
• Handled customer service, inventory management, storage and custom tailoring for private events.
• This space closed in April 2018.

• Analyzed transcripts and student CVs and created academic profiles of students, with a view to matching them with scholarships and grants, according to specific selection criteria.
• Wrote letters on behalf of the Chair, nominating candidates for Phi Beta Kappa and Special Scholarships; and conducted various administrative tasks, as
• Copyedited Prof. Kelly’s book, The Limits of Blame: Rethinking Punishment and Responsibility (2018), published by Harvard University Press.

• On-site Tutor of English, Creative and Expository Writing.
• On-site Tutor of French language and literature.
• On-site College Counselor (specialized in preparing transfer and graduate studies applicants).
• Taught college students attending or applying to: Amherst College, MIT, Carnegie Mellon, Claremont McKenna, and Beijing Film Academy.
• Writing specialties: expository writing/criticism, the personal essay, creative writing and the preparation of graduate studies’ research proposals.
• Academic subjects: English and French Literature (including American literature, British Literature, and French fiction and poetry).
• See: https://www.collegelaunch.com/

• Graduate Student in Modern Languages and Literature, in joint supervision with English.
• Conducted research in the UK and France for the M.Litt. research degree.
• Taught English as a Volunteer Lecturer at the Oxford Access Scheme Summer School, a program designed to introduce students from inner-city schools to the English Studies program at Oxford.

• Handled discovery, filing, and general office duties as well as word processing, for a small insurance litigation firm.
• Partnership dissolved in 1992.
• Assisted Office Manager with identifying and storing closed files and moved active files for Girard Fisher to his new firm.

• Proofread documentation generated by a busy word processing center for a large law firm.
• Worked p/t (evenings and weekends) while a student at UCLA.