ERNEST BARCLAY JR
Jacksonville,FL
Summary
Versatile Operations and Sales Leader with experience in retail management, automotive retail sales, warehouse operations, and inventory management. Proven ability to manage teams, improve operational efficiency, and drive revenue growth while maintaining high standards of customer service. Experience in warehouse equipment operation including forklifts and electric pallet jacks, inventory management, and logistic coordination. Known for strong leadership, reliability, and the ability to work in fast-paced environments.
Overview
8
8
years of professional experience
Work History
General Manager
GMIT
01.2022 - Current
- Developed and maintained quality assurance measures to enhance overall service delivery.
- Achieved employee development through effective hiring, training, and coaching strategies. Elevated store performance by setting clear expectations aligned with company goals. Promoted a high-performance culture that enhanced team capabilities.
- Formulated and executed strategic initiatives to enhance sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
Sales Associate
Dan’s Floor Store
01.2020 - 01.2022
- -Greet Prospects and earn their continued business for flooring installation and home flooring products.
- -Inbound & Outbound calls for scheduling for appointments
- Processed sales transactions accurately using point-of-sale systems.
- Developed promotional displays to highlight seasonal merchandise effectively.
- Resolved customer inquiries and concerns to foster loyalty and satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Part Manager
AutoZone
01.2018 - 01.2020
- -Drive sales and profitability, analyze sales reports, and work to exceed sales goals and performance standards.
- -Assist the Store Manager in supervising, training, and developing employees. Foster a motivated and engaged team.
- -Oversee parts sales and inventory, manage commercial accounts, and ensure efficient store operations during assigned shifts.
- -Train and develop team members to build a high-performing sales team.
- Led efforts in enhancing store layout and merchandising strategies to improve customer experience.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Education
High School -
Orange Park High School
01-2001
Skills
- Retail Sales & Management
- Automotive Retail Sales & Service
- Strategic Planning
- Quality Management
- Stock & Inventory control
- Microsoft, Outlook, Outreach
- Customer relationship management
- Strategic planning
- Operations oversight
- Electric Pallet Jack
- Forklift Operations
- Shipping & Receiving
- Material Handling
- Warehouse Operations
Timeline
General Manager
GMIT
01.2022 - Current
Sales Associate
Dan’s Floor Store
01.2020 - 01.2022
Sales Part Manager
AutoZone
01.2018 - 01.2020
High School -
Orange Park High School