Jakeem Johnson
Charlotte,NC
Summary
Versatile and results-oriented leader with experience in shipping, warehouse operations, and retail sales management. Proven ability to lead teams, streamline logistics, and optimize inventory flow for improved efficiency and accuracy. Strong background in customer-facing roles, with a talent for boosting sales through consultative selling and effective merchandising. Adept at training staff, enforcing compliance, and driving performance in both warehouse and retail environments. Known for a hands-on leadership style and a focus on achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Shipper
SI Fulfillment Solutions
Charlotte, NC
08.2024 - 01.2025
- Directed team members to complete tasks punctually and uphold high standards.
- Formulated strategies to enhance efficiency in shipping processes.
- Adhered to safety protocols during machinery and equipment operations.
- Employed RF scanners for effective tracking of items within warehouse.
- Monitored quality control standards for all outgoing packages.
Assistant Store Manager
DTLR, Inc
Charlotte, NC
09.2022 - 11.2023
- Oversaw quality and performance of 12 retail store staff, ensuring operational excellence.
- Managed expense oversight and developed strategies to align store performance with budgetary goals.
- Monitored operational compliance, safety, and business standards to uphold company policies.
- Conducted accurate merchandise inventory counts to maintain stock integrity.
- Collaborated with Store Manager to identify and address issues impacting loss prevention and shrinkage, achieving targets below company plan.
Assistant Store Manager
Champs Sports
Charlotte, NC
09.2022 - 09.2023
- Led a team of 15 retail sales associates, driving performance and exceeding sales goals.
- Collaborated with the Store Manager to evaluate employee performance and deliver actionable feedback during annual reviews.
- Maintained full compliance with company policies and procedures, ensuring operational integrity and accountability.
- Onboarded and trained new hires on store protocols, sales techniques, and customer service best practices.
Warhouse Associate
Johnson Brothers Liquor Company
Charlotte, NC
08.2020 - 10.2022
- Assigned optimal pick locations for new inventory, balancing workload across multiple warehouse zones to improve efficiency.
- Put away inbound freight pallets into racked or bulk storage locations, using both powered equipment and manual methods.
- Analyzed historical trends and forecast data to determine ideal product placement, maximizing worker productivity and space utilization.
- Verified the accuracy of inbound and outbound shipments by cross-referencing packing lists and purchase orders.
Mobile Expert
T-Mobile
Charlotte, NC
10.2018 - 11.2019
- Facilitate the sale of T-Mobile products and services, while providing exceptional customer service.
- Develop strong relationships with customers to foster loyalty and satisfaction.
- Responsible for store opening/closing procedures, inventory management, and maintaining a clean, organized workspace.
- Consistently meet or exceed sales goals, and performance metrics.
Education
Business Administration And Management
Central Piedmont Community College
Charlotte, NC05-2028
High school diploma -
Hopewell High School
06.2018
Skills
- Retail Sales & Management
- Merchandising
- Leadership
- Customer Service
- Consultative Sales
- Outside sales
- Warehouse & Inventory Management
- Employee training
- Inventory management
- Order management
- Relationship Building
- Quality Control
Timeline
Shipper
SI Fulfillment Solutions
08.2024 - 01.2025
Assistant Store Manager
DTLR, Inc
09.2022 - 11.2023
Assistant Store Manager
Champs Sports
09.2022 - 09.2023
Warhouse Associate
Johnson Brothers Liquor Company
08.2020 - 10.2022
Mobile Expert
T-Mobile
10.2018 - 11.2019
Business Administration And Management
Central Piedmont Community College
High school diploma -
Hopewell High School
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