Ernest Brown
Cicero,NY
Summary
Achieved consistent year-over-year growth by leading teams with purpose-driven leadership. Fostered a culture of positivity and collaboration, enabling team members to support one another in reaching common goals. Applied military leadership principles to navigate challenges and drive success in sales environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Sales Manager
Bill Rapp Subaru
Syracuse, NY
01.2022 - Current
- Effectively lead sales team to hit goals to ensure we are growing yearly.
- Train, mentor and recruit highly skilled sales team to sell 150+ cars each month
- Manage marking budget and put together effective marketing adds and campaigns
- Maintain high customer satisfaction scores by building relationships that customers can trust and respect.
- Promote a working culture that strives for excellence through teamwork and communication.
- Manage over 5 million dollar's worth of inventory to include new and used cars as well as buying inventory for the dealership daily.
Sales Manager
Bill Rapp Superstore
Syracuse, NY
06.2018 - 07.2022
- Lead sales team to hit goals set by owner
- Value trades and wholesale trades
- Forecast sales objectives for new and used vehicle departments
- Effectively communicate with customers
- Maintain high level customer satisfaction scores
- Price new and used inventory according to market conditions
- Excel in Reynolds Desking, Vauto, Dealer Track, Dealer Socket and Team Velocity Marketing Program.
- Structure deals based on qualifying customers credit history for finance.
- Teaching sales people to set up finance for back end-product and aftermarket parts.
- Encouraging and teaching sales team to maintain gross profit for our company.
- Excellent track record in customer relationship building.
- Created training program that was not in place that resulted in sales team closing ratio of 60%.
- Responsible for evaluating for vehicle trade-ins.
- Primary floor closer for sales team.
- Responsible for day end sales deposits.
- Sold 250+ cars each year while maintaining high gross until promoted.
Salesman/Sales Manager
Fuccillo Nissan Automotive Group
02.2014 - 06.2018
- Lead sales team to hit goals set by owner
- Value trades and wholesale trades
- Forecast sales objectives for new and used vehicle departments
- Effectively communicate with customers
- Maintain high level customer satisfaction scores
- Price new and used inventory according to market conditions
Vehicle commander and training supervisor
USMC
01.2005 - 01.2014
- Input and tracked training utilizing Marine Corps Total Force Management System.
- Scheduled over 500 ranges and facilities utilizing the Range Facility Management Service System.
- Coordinated classroom location and set up for monthly, quarterly and annual training events.
- Responsible for 16 million dollars of gear and its up keep resulting in complete readiness.
- Vehicle commander for mobile command and control unit.
- Assisted operations chief in writing company policies and letters of instruction.
- Manage and disseminate messages to lower level echelons of management coming from top level authority.
- Review and approve operational risk management worksheets to mitigate work related mishaps.
- 2 combat deployments to Iraq
Education
NADA dealership school - Automotive dealership management
NADA academy
01.2024
High school diploma - undefined
Chittenango High School
01.2005
Skills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Price structuring
- Profitability improvement
- Goal attainment
- Sales planning and implementation
Certification
Driver's License
Timeline
General Sales Manager
Bill Rapp Subaru
01.2022 - Current
Sales Manager
Bill Rapp Superstore
06.2018 - 07.2022
Salesman/Sales Manager
Fuccillo Nissan Automotive Group
02.2014 - 06.2018
Vehicle commander and training supervisor
USMC
01.2005 - 01.2014
NADA dealership school - Automotive dealership management
NADA academy
High school diploma - undefined
Chittenango High School